Open procedure for the provision of mobile communication service (SIM cards)

European Central Bank

The European Central Bank (ECB) is seeking through this open procedure a contractor for the provision of mobile communication services (SIM cards) and intends to award a contract to the contractor offering the best value for money.
Mobile communication is an important aspect of the efficient and effective work of the ECB. To ensure continuation of the required services with easier scalability, improved response and services times, as well as efficient pricing of the services, the ECB is now tendering its future mobile communication services.
The future mobile communication (SIM cards) framework contract will cover:
— provisioning of SIM cards for usage in smartphones, mobile phones, etc. in all market standard sizes,
— provisioning of SIM cards for usage in tablets, notebooks, etc. in all market standard sizes,
— mobile voice communication services, including:
• mobile-to-any voice and SMS/MMS communications from an ECB mobile number (SIM card) located anywhere in the world to any phone number in the world,
• inbound voice and SMS/MMS communications to an ECB mobile number (SIM card) located anywhere in the world from any phone number in the world,
— mobile data communications to/from an ECB mobile number (SIM card) located anywhere in the world. The mobile device can be a mobile phone, smartphone, a laptop (with a modem card) or any mobile device equipped with a SIM card,
— hotline services to provide support to the ECB during 365 days/24 hours via telephone,
— reporting services: provision of monthly traffic and inventory statistics, usage and trend reports per user, SLA reports, ad-hoc reports on demand, yearly service report,
— invoicing services: provision of monthly invoices per user and invoice analysis tools.
The ECB foresees to establish a framework agreement with an initial duration of 3 years with the possibility for extension of up to 12 months.

Deadline
Die Frist für den Eingang der Angebote war 2014-06-27. Die Ausschreibung wurde veröffentlicht am 2014-04-14.

Anbieter
Die folgenden Lieferanten werden in Vergabeentscheidungen oder anderen Beschaffungsunterlagen erwähnt:

• • Vodafone GmbH

Wer?

• • European Central Bank

Wie?

• • Fernsprech- und Datenübertragungsdienste › Mobiltelefondienste

Wo?

• • Darmstadt › Frankfurt am Main, Kreisfreie Stadt