Provision of end user computing and system operation (EUCSO) managed services
The European Central Bank (ECB) is launching this European-wide tender procedure for IT managed services in the area of end user computing and data centre IT infrastructure.
The objective of the contract is to have a managed service provider (MSP) who takes over all activities and responsibilities for the operation, maintenance and support (this includes manufacturer support of all different hardware and software components) of the services and all the components in the following IT areas (building blocks):
1. service desk (first level support);
2. IT support (second level support);
3. end user equipment (hardware);
4. end user computing (software);
5. system operations;
6. data centre IT infrastructure.
The contract includes services to install, operate, upgrade, support and maintain the end user computing and the data centre IT infrastructure as a fully managed service. The managed service will be based on agreed service level agreements. The ECB will purchase the components, software and hardware, that comprise the end user computing (except for the Citrix/VDI services) and the data centre IT infrastructure. All the different hardware and software components shall be located in ECB premises and integrated into the ECB IT environment.
Deadline
Die Frist für den Eingang der Angebote war 2016-01-18.
Die Ausschreibung wurde veröffentlicht am 2015-11-27.
Anbieter
Die folgenden Lieferanten werden in Vergabeentscheidungen oder anderen Beschaffungsunterlagen erwähnt:
Wer?
Wie?
Wo?
Geschichte der Beschaffung
| Datum |
Dokument |
| 2015-11-27
|
Auftragsbekanntmachung
|
| 2018-01-23
|
Bekanntmachung über vergebene Aufträge
|