Through this negotiated procedure the Directorate General Communications (DG-C) of the ECB is looking for suppliers specialized in consultancy services on the technical and communication aspects of IA design and specialized in the provision of audience research and usability testing services.
The tender procedure is divided into 2 separate lots as follows:
Lot 1: Consultancy services on the technical and communication aspects of IA design,
Lot 2: The provision of audience research and usability testing services.
Tenderers may bid for Lot 1, or Lot 2, or both for Lot 1 and Lot 2. The applications/tenders will be separately evaluated per each Lot.
The ECB intends to award a contract per Lot for the above-mentioned services to the provider offering the best value for money per Lot for 3 years with a possibility for an extension for another year.
Deadline
Die Frist für den Eingang der Angebote war 2018-11-05.
Die Ausschreibung wurde veröffentlicht am 2018-10-05.
Anbieter
Die folgenden Lieferanten werden in Vergabeentscheidungen oder anderen Beschaffungsunterlagen erwähnt:
Objekt Umfang der Beschaffung
Titel: Provision of a new information architecture for the ECB websites
PRO-003866
Produkte/Dienstleistungen: Entwurfsberatung📦
Kurze Beschreibung:
“Through this negotiated procedure the Directorate General Communications (DG-C) of the ECB is looking for suppliers specialized in consultancy services on...”
Kurze Beschreibung
Through this negotiated procedure the Directorate General Communications (DG-C) of the ECB is looking for suppliers specialized in consultancy services on the technical and communication aspects of IA design and specialized in the provision of audience research and usability testing services.
The tender procedure is divided into 2 separate lots as follows:
Lot 1: Consultancy services on the technical and communication aspects of IA design,
Lot 2: The provision of audience research and usability testing services.
Tenderers may bid for Lot 1, or Lot 2, or both for Lot 1 and Lot 2. The applications/tenders will be separately evaluated per each Lot.
The ECB intends to award a contract per Lot for the above-mentioned services to the provider offering the best value for money per Lot for 3 years with a possibility for an extension for another year.
Mehr anzeigen Informationen über Lose
Angebote können für alle Lose eingereicht werden
Umfang der Beschaffung
Der Auftraggeber behält sich das Recht vor, Aufträge zu vergeben, die folgende Lose oder Gruppen von Losen umfassen: Lot 1 and Lot 2
1️⃣ Umfang der Beschaffung
Titel: Consultancy services on the technical and communication aspects of IA design
Titel
Los-Identifikationsnummer: 1
Beschreibung
Zusätzliche Produkte/Dienstleistungen: Entwurfsberatung📦
Ort der Leistung: Frankfurt am Main, Kreisfreie Stadt🏙️
Hauptstandort oder Erfüllungsort:
“The Contractor shall perform the Works either on the ECB's premised in Frankfurt am Main (on-site) or at the Contractors office.”
Beschreibung der Beschaffung:
“The successful tenderer in Lot 1 shall provide Consultancy services on the technical and communication aspects of IA design that is expected to comprise the...”
Beschreibung der Beschaffung
The successful tenderer in Lot 1 shall provide Consultancy services on the technical and communication aspects of IA design that is expected to comprise the following deliverables:
On an as-needed basis, as ordered under the Contract, the Contractor shall provide consultancy services on the technical and communications aspects of Information Architecture design, specifically for the main ECB website and also for any other ECB-owned websites that may require similar services during the course of the effective contract term. As part of the preparation, the Contractor will be in the lead of the project. Together with DGC/WDI, the contractor will lead a series of workshops or data collection activities, on-site at the ECB premises located in Frankfurt am Main, with ECB business areas (the content owners) to collect and understand their requirements. The number of workshops shall be determined based on what is necessary to gather the requirements to enable the substantive architectural re-design of the ECB website. The workshops will be organized by the Contractor with the support of the ECB. The Contractor will be responsible for designing and facilitating the workshops, documenting the proceedings, collecting and analysing the data, presenting the results, and delivering the full package of documentation to the ECB. Based on the results of the workshops and data analysis, as well as relying on industry best practices and its own experience and expertise, the Contractor shall create and deliver to the ECB a new IA design for the ECB website in the form of a mock-up website layout and/or tree diagram. The Contractor shall provide documents (e.g. reports, pictures, and/or schematics) of the content structure, as required by the ECB. The Contractor shall produce several iterations of the high-level IA structure for the website. The Contractor shall further refine the iterations based on ECB’s feedback, derived from comments and suggestions from ECB’s stakeholders as well as on the outcome of user testing carried out by Lot 2 Contractor using a tree diagram, click dummy and/or website mock-up. In parallel, the Contractor shall create a taxonomy for the English-language content on the website and deliver it to the ECB in a separate report. The Contractor shall also deliver to the ECB a report detailing the IA development process and how the different inputs were accounted for in the final product. The implementation of the new website’s underlying infrastructure shall be part of a separate project. The Contractor shall perform the Works either on the ECB's premises in Frankfurt am Main (on-site) or at the Contractors office.
Mehr anzeigen Vergabekriterien
Der Preis ist nicht das einzige Zuschlagskriterium, und alle Kriterien werden nur in den Auftragsunterlagen genannt
Laufzeit des Vertrags, der Rahmenvereinbarung oder des dynamischen Beschaffungssystems
Der nachstehende Zeitrahmen ist in Monaten ausgedrückt.
Beschreibung
Dauer: 36
Laufzeit des Vertrags, der Rahmenvereinbarung oder des dynamischen Beschaffungssystems
Dieser Vertrag ist verlängerbar ✅ Beschreibung
Beschreibung der Verlängerungen:
“The Contract for each Lot shall have an initial duration of 36 months with a possibility for an extension for another 12 month.” Informationen über die Begrenzung der Zahl der einzuladenden Bewerber
Vorgesehene Mindestanzahl: 5
Maximale Anzahl: 7
Objektive Kriterien für die Auswahl der begrenzten Anzahl von Bewerbern:
“Among the candidates meeting the minimum requirements set out in this contract notice and in the call for applications (CfA) for each Lot, the ECB shall...”
Objektive Kriterien für die Auswahl der begrenzten Anzahl von Bewerbern
Among the candidates meeting the minimum requirements set out in this contract notice and in the call for applications (CfA) for each Lot, the ECB shall select those which best meet the following selection criteria per Lot:
(a) the Candidate’s general experience and expertise, assessed on the basis of the Candidate’s past experience and its reference projects which are comparable in terms of scope, size and complexity with the Contract tendered by the ECB (weighting of this criterion: 70 %).
Companies who can demonstrate experience in website informational architecture re-structuring projects for public sector institutions shall be considered value-add.
(b) the Candidate’s general capacity to provide the requested services in terms of technical and human resources (composition of staff and work experience of staff members in general) (weighting of this criterion: 30 %).
For more information on the selection criteria and methodology, please refer to the CfA.
2️⃣ Umfang der Beschaffung
Titel: The provision of audience research and usability testing services
Titel
Los-Identifikationsnummer: 2
Beschreibung
Zusätzliche Produkte/Dienstleistungen: Markttests📦
Beschreibung der Beschaffung:
“The contractor shall conduct audience research and provide usability testing services for provisional iterations of the IA (e.g. mock-up website layout...”
Beschreibung der Beschaffung
The contractor shall conduct audience research and provide usability testing services for provisional iterations of the IA (e.g. mock-up website layout and/or tree diagram), which shall be delivered under the Contract for Lot 1 services.
The contractor shall conduct audience research and provide usability testing services for provisional iterations of the IA (e.g. mock-up website layout and/or tree diagram), which shall be delivered under the Contract for Lot 1 services. For the audience research, the contractor should examine demographic characteristics and also establish a set of comprehensive user archetypes. The contractor shall deliver a report detailing their research methodology and explaining how they arrived at their findings. Separate from this, the contractor shall deliver a report for each iteration of the IA they test and compare its performance to previous versions. Qualitative and quantitative testing methods should be used for both user testing and audience research. The Contractor will also be responsible for recruiting participants and ensuring that the sample accurately reflects the audience of the ECB website. The Contractor shall perform the Works either on the ECB's premises in Frankfurt am Main (on-site) or at the Contractors office.
Mehr anzeigen
Beschreibung der Verlängerungen:
“The Contracts for each Lot shall have an initial duration of 36 months with a possibility for an extension for another 12 month.” Informationen über die Begrenzung der Zahl der einzuladenden Bewerber
Objektive Kriterien für die Auswahl der begrenzten Anzahl von Bewerbern:
“Among the Candidates meeting the minimum requirements set out in this contract notice and the call for application (CfA) for each Lot, the ECB shall select...”
Objektive Kriterien für die Auswahl der begrenzten Anzahl von Bewerbern
Among the Candidates meeting the minimum requirements set out in this contract notice and the call for application (CfA) for each Lot, the ECB shall select those which best meet the following selection criteria per Lot:
With regard to LOT 2:
(a) the Candidate’s general experience and expertise, assessed on the basis of the Candidate’s past experience and its reference projects which are comparable in terms of scope, size and complexity with the Contract tendered by the ECB (weighting of this criterion: 70 %);
(b) the Candidate’s general capacity to provide the requested services in terms of technical and human resources (composition of staff and work experience of staff members in general) (weighting of this criterion: 30 %).
The selection criteria shall be assessed one by one per Lot and evaluated on the basis of a scoring system from zero to five points, as further specified in Section III.4.4 of the CfA.
Rechtliche, wirtschaftliche, finanzielle und technische Informationen Bedingungen für die Teilnahme
Liste und kurze Beschreibung der Bedingungen: Not applicable
Wirtschaftliche und finanzielle Leistungsfähigkeit
Liste und kurze Beschreibung der Auswahlkriterien:
“Candidates shall have the economic and financial capacity to perform the Contract.
As proof, Candidates shall submit the filled-in handwritten signed...”
Liste und kurze Beschreibung der Auswahlkriterien
Candidates shall have the economic and financial capacity to perform the Contract.
As proof, Candidates shall submit the filled-in handwritten signed Application form (Annex 1 to the Call for applications) and — upon ECB’s request — the documents listed in the Application form. Candidates who do not meet the minimum requirements detailed in this contract notice and the call for applications for each Lot they apply for and/or fail to submit the completed Application form will not be admitted to the selection stage for the Lot for which they do not comply with the minimum requirements.
Minimum level(s) of standards possibly required for:
Lot 1: Consultancy services on the technical and communication aspects of IA design;
Lot 2: The provision of audience research and usability testing services.
Mehr anzeigen Technische und berufliche Fähigkeiten
Liste und kurze Beschreibung der Auswahlkriterien:
“Candidates must meet the following minimum requirements
With regard to LOT 1: Consultancy services on the technical and communication aspects of IA...”
Liste und kurze Beschreibung der Auswahlkriterien
Candidates must meet the following minimum requirements
With regard to LOT 1: Consultancy services on the technical and communication aspects of IA design:
(a) The accumulated total net turnover of the Candidate must be at least 2 500 000 EUR for the last three financial years (please refer to Annex 1 — Application Form, Section 3.1 — Minimum turnover);
If the Candidate is a temporary grouping: It may add the respective turnover of its members.
(b) The candidates shall have performed and finalised at least 3 similar contracts performed during the last three financial years (2015-2017), which are comparable in terms of scope, size and complexity with the Contract tendered out by the ECB (please refer to Annex 1.1 — Application Form, Section 4.4 — Experience).
If the Candidate is a temporary grouping, it may add the respective experience and/or human resources of its members.
(c) Average of at least ten staff members over the last 3 years (2015-2017), at least 5 of which: have work experience in the field of user experience designer/lead and/or content strategist, data analytics, UX design, and were responsible for contracts similar to the contract tendered out by the ECB (please refer to Annex 1 — Application Form, Section 4.3 — Human resources).
(d) Candidates shall be subject to a system of quality assurance (please refer to Annex 1 — Application Form, Section 4.2 — Quality assurance standards).
With regard to LOT 2: The provision of audience research and usability testing services.
(a) The accumulated total net turnover of the Candidate must be at least 1 400 000 EUR for the last 3 financial years;
If the Candidate is a temporary grouping: It may add the respective turnover of its members.
(b) at least 3 similar contracts performed during the last 3 financial years (2015-2017), which are comparable in terms of scope, size and complexity with the Contract tendered out by the ECB (please refer to Annex 2.1 — Application Form.
If the Candidate is a temporary grouping, it may add the respective experience and/or human resources of its members.
(c) Average of at least 7 staff members over the last 3 years (2015-2017), at least 3 of which: have work experience in the field of audience research and usability testing services and were responsible for contracts similar to the contract tendered out by the ECB (please refer to Annex 1 — Application Form, Section 4.3 — Human resources).
(d) Candidates shall be subject to a system of quality assurance
(please refer to Annex 2 — Application Form, Section 4.2 — Quality assurance standards).
Verfahren Art des Verfahrens
Wettbewerbliches Verfahren mit Verhandlung
Informationen über eine Rahmenvereinbarung oder ein dynamisches Beschaffungssystem
Rahmenvertrag mit einem einzigen Betreiber
Administrative Informationen
Frist für den Eingang von Angeboten oder Teilnahmeanträgen: 2018-11-05 📅
Voraussichtliches Datum der Versendung der Aufforderungen zur Angebotsabgabe oder zur Teilnahme an die ausgewählten Bewerber: 2019-01-18 📅
Sprachen, in denen Angebote oder Teilnahmeanträge eingereicht werden können: Englisch 🗣️
Der nachstehende Zeitrahmen ist in Monaten ausgedrückt.
Mindestzeitraum, in dem der Bieter das Angebot aufrechterhalten muss: 6
“The procurement documentation can be downloaded from an Internet platform. If you are interested to participate in the procurement procedure register via...”
The procurement documentation can be downloaded from an Internet platform. If you are interested to participate in the procurement procedure register via the Internet platform using the following Internet address, user name and password:
Internet address: https://www.ecb.europa.eu/secure/procurement/
User name: 003866/C/WDI/2018
Password: 903C9D
After you have registered, an e-mail will be sent to you with a new user name and password. Use the new username and password to download the procurement documentation from the above URL internet address.
However, your mere registration and downloading the procurement documents does not constitute a tender. You must submit your tender in hard copy version to the ECB, on time, in the format requested and including the content as further instructed in the tender documentation.
Should you experience any problems in accessing the Internet platform for registration and/or downloading the documentation, please do not hesitate to contact the ECB under the following e-mail address:procurement@ecb.europa.eu quoting the procurement number and the problem experienced.
The ECB shall endeavour to answer all queries concerning access as quickly as possible but cannot guarantee a minimum time response. The ECB shall not be bound to reply to queries received less than seven calendar days before the time-limit for the submission of tenders.
The procurement procedure shall be open on equal terms to all natural or legal persons resident or located in the European Union and to all natural and legal persons resident or located in a country which has ratified the World Trade Organization Agreement on Government Procurement or has concluded with the European Union a bilateral agreement on procurement under the conditions laid down in the said agreements.
The procurement procedure is conducted in accordance with Decision ECB/2016/2 of 9.2.2016 laying down the rules on procurement, OJ L 45, 20.2.2016, p. 15 as amended available on the ECB website at http://www.ecb.europa.eu/ecb/jobsproc/tenders/html/index.en.html.
During the procurement procedure, Tenderers shall not contact any other ECB staff members or organizations/persons working for the ECB with regard to this tender procedure than the person indicated in Section I.1).Tenderers shall also not contact potential competitors unless they intend to form a temporary grouping with the more to involve them as subcontractors. Any violation of this communication rule may lead to the exclusion of the Tenderer in question.
Mehr anzeigen Körper überprüfen
Name: Procurement Review Body of the European Central Bank, c/o Legal Advice Team
Postanschrift: Sonnemannstrasse 22
Postort: Frankfurt am Main
Postleitzahl: 60314
Land: Deutschland 🇩🇪
Telefon: +49 6913440📞
Fax: +49 6913446886 📠
URL: http://www.ecb.europa.eu🌏 Für Mediationsverfahren zuständige Stelle
Name: The European Ombudsman
Postanschrift: 1 avenue du Président Robert Schuman, CS 30403
Postort: Strasbourg Cedex
Postleitzahl: 67001
Land: Frankreich 🇫🇷 Dienststelle, bei der Informationen über das Überprüfungsverfahren eingeholt werden können
Name: Central Procurement Office of the European Central Bank
Postanschrift: Sonnemannstrasse 22
Postort: Frankfurt am Main
Postleitzahl: 60314
Land: Deutschland 🇩🇪
Telefon: +49 6913440📞
E-Mail: procurement@ecb.europa.eu📧
Fax: +49 6913447110 📠
URL: http://www.ecb.europa.eu🌏
Quelle: OJS 2018/S 200-453477 (2018-10-05)
Bekanntmachung über vergebene Aufträge (2021-02-24) Objekt Umfang der Beschaffung
Titel: Provision of a New Information Architecture for the ECB Websites
PRO-003866
Kurze Beschreibung:
“Through this negotiated procedure the Directorate General Communications (DG-C) of the ECB looked for suppliers specialized in consultancy services on the...”
Kurze Beschreibung
Through this negotiated procedure the Directorate General Communications (DG-C) of the ECB looked for suppliers specialized in consultancy services on the technical and communication aspects of IA design and specialized in the provision of audience research and usability testing services.
The tender procedure was divided into two separate lots as follows:
Lot 1: Consultancy services on the technical and communication aspects of IA design;
Lot 2: The provision of audience research and usability testing services.
Tenderers were able to bid for Lot 1, or Lot 2, or both for Lot 1 and Lot 2. The applications/tenders were separately evaluated per each Lot.
The ECB intended to award a contract per lot for the above-mentioned services to the provider offering the best value for money per Lot for 3 years with a possibility for an extension for another year.
Mehr anzeigen
Gesamtwert der Beschaffung (ohne MwSt.): EUR 1 200 000 💰
Informationen über Lose
Dieser Vertrag ist in Lose unterteilt ✅ Umfang der Beschaffung
Titel: Consultancy Services on the Technical and Communication Aspects of IA Design
Beschreibung
Hauptstandort oder Erfüllungsort:
“The services are to be performed at the ECB premises in Frankfurt or at the contractor's office.”
Beschreibung der Beschaffung:
“The successful tenderer in Lot 1 is expected to provide consultancy services on the technical and communication aspects of IA design and comprising the...”
Beschreibung der Beschaffung
The successful tenderer in Lot 1 is expected to provide consultancy services on the technical and communication aspects of IA design and comprising the following deliverables:
On an as-needed basis, as ordered under the contract, the contractor shall provide consultancy services on the technical and communications aspects of Information Architecture design, specifically for the main ECB website and also for any other ECB-owned websites that may require similar services during the course of the effective contract term. As part of the preparation, the contractor will be in the lead of the project. Together with DGC/WDI, the contractor will lead a series of workshops or data collection activities with ECB business areas (the content owners) to collect and understand their requirements. The number of workshops shall be determined based on what is necessary to gather the requirements to enable the substantive architectural re-design of the ECB website. The workshops will be organized by the Contractor with the support of the ECB. The contractor will be responsible for designing and facilitating the workshops, documenting the proceedings, collecting and analysing the data, presenting the results, and delivering the full package of documentation to the ECB. Based on the results of the workshops and data analysis, as well as relying on industry best practices and its own experience and expertise, the Contractor shall create and deliver to the ECB a new IA design for the ECB website in the form of a mock-up website layout and/or tree diagram. The contractor shall provide documents (e.g. reports, pictures, and/or schematics) of the content structure, as required by the ECB. The contractor shall produce several iterations of the high-level IA structure for the website. The Contractor shall further refine the iterations based on ECB’s feedback, derived from comments and suggestions from ECB’s stakeholders as well as on the outcome of user testing carried out by Lot 2 Contractor using a tree diagram, click dummy and/or website mock-up. In parallel, the Contractor shall create a taxonomy for the English-language content on the website and deliver it to the ECB in a separate report. The contractor shall also deliver to the ECB a report detailing the IA development process and how the different inputs were accounted for in the final product. The implementation of the new website’s underlying infrastructure shall be part of a separate project.
Mehr anzeigen Vergabekriterien
Qualitätskriterium (Bezeichnung): Quality of the technical offer
Qualitätskriterium (Gewichtung): 50
Preis (Gewichtung): 50
Beschreibung
Zusätzliche Informationen:
“The total value of the procurement and the contract indicated in this contract award notice is an indicative non-binding estimate at the time of contract...”
Zusätzliche Informationen
The total value of the procurement and the contract indicated in this contract award notice is an indicative non-binding estimate at the time of contract award. The actual value of the contract may differ and will be determined by actual business needs.
Verfahren Informationen zur Rahmenvereinbarung
Die Beschaffung umfasst die Erstellung einer Rahmenvereinbarung
Administrative Informationen
Frühere Veröffentlichungen zu diesem Verfahren: 2018/S 200-453477
Auftragsvergabe
1️⃣
Los-Identifikationsnummer: 1
Titel: Consultancy Services on the Technical and Communication Aspects of IA Design
Datum des Vertragsabschlusses: 2021-02-02 📅
Informationen über Ausschreibungen
Anzahl der eingegangenen Angebote: 4
Anzahl der eingegangenen Angebote von KMU: 2
Anzahl der eingegangenen Angebote von Bietern aus anderen EU-Mitgliedstaaten: 2
Anzahl der auf elektronischem Wege eingegangenen Angebote: 4
Name und Anschrift des Auftragnehmers
Name: Cyber-Duck Ltd
Nationale Registrierungsnummer: GB 798 7765 33
Postort: Hertfordshire
Land: Vereinigtes Königreich 🇬🇧
Region: Hertfordshire 🏙️
Der Auftragnehmer ist ein KMU ✅ Angaben zum Wert des Auftrags/der Partie (ohne MwSt.)
Geschätzter Gesamtwert des Auftrags/Loses: EUR 1 200 000 💰
Gesamtwert des Auftrags/Loses: EUR 1 200 000 💰
“The procurement procedure has been conducted in accordance with Decision ECB/2016/2 of 9 February 2016 laying down the rules on procurement, OJ L 45,...”
The procurement procedure has been conducted in accordance with Decision ECB/2016/2 of 9 February 2016 laying down the rules on procurement, OJ L 45, 20.2.2016, p. 15 (as amended) available on the ECB website: http://www.ecb.europa.eu/ecb/jobsproc/tenders/html/index.en.html.
The total value of the contract indicated in Section V.2.4) is an indicative non-binding spending estimate at the time of contract award. The actual value of the contract may differ and will be determined by actual business needs.
Mehr anzeigen Für Mediationsverfahren zuständige Stelle
Postort: Strasbourg
Verfahren zur Überprüfung
Genaue Informationen über Fristen für Überprüfungsverfahren:
“15 days from the receipt of the information specified in Article 34(3) of ECB Decision 2016/2 laying down the Rules on Procurement or, if no information is...”
Genaue Informationen über Fristen für Überprüfungsverfahren
15 days from the receipt of the information specified in Article 34(3) of ECB Decision 2016/2 laying down the Rules on Procurement or, if no information is requested, 15 days from the receipt of the notification to unsuccessful tenderers. Further requirements are outlined in Article 39 of this Decision. A complaint to the European Ombudsman does not affect the deadline for lodging appeals.
Mehr anzeigen
Quelle: OJS 2021/S 046-114527 (2021-02-24)
Bekanntmachung über vergebene Aufträge (2021-05-20) Objekt Umfang der Beschaffung
Kurze Beschreibung:
“Through this negotiated procedure the Directorate General Communications (DG-C) of the ECB looked for suppliers specialized in consultancy services on the...”
Kurze Beschreibung
Through this negotiated procedure the Directorate General Communications (DG-C) of the ECB looked for suppliers specialized in consultancy services on the technical and communication aspects of IA design and specialized in the provision of audience research and usability testing services.
The tender procedure was divided into two separate lots as follows:
Lot 1: Consultancy services on the technical and communication aspects of IA design;
Lot 2: The provision of audience research and usability testing services.
The ECB intended to award a contract per Lot for the above-mentioned services to the provider offering the best value for money per Lot for 3 years with a possibility for an extension for another year. This contract award notice pertains solely to Lot 2.
Mehr anzeigen
Gesamtwert der Beschaffung (ohne MwSt.): EUR 800 000 💰
Titel: Provision of Audience Research and Usability Testing Services
Beschreibung
Hauptstandort oder Erfüllungsort:
“The contractor shall perform the Works either on the ECB's premised in Frankfurt am Main (on-site) or at the Contractors office.”
Beschreibung der Beschaffung:
“The contractor shall conduct audience research and provide usability testing services for provisional iterations of the IA (e.g. mock-up website layout...”
Beschreibung der Beschaffung
The contractor shall conduct audience research and provide usability testing services for provisional iterations of the IA (e.g. mock-up website layout and/or tree diagram), which shall be delivered under the contract for Lot 1 services.
The contractor shall conduct audience research and provide usability testing services for provisional iterations of the IA (e.g. mock-up website layout and/or tree diagram), which shall be delivered under the Contract for Lot 1 services. For the audience research, the contractor should examine demographic characteristics and also establish a set of comprehensive user archetypes. The contractor shall deliver a report detailing their research methodology and explaining how they arrived at their findings. Separate from this, the contractor shall deliver a report for each iteration of the IA they test and compare its performance to previous versions. Qualitative and quantitative testing methods should be used for both user testing and audience research. The contractor will also be responsible for recruiting participants and ensuring that the sample accurately reflects the audience of the ECB website. The Contractor shall perform the Works either on the ECB's premises in Frankfurt am Main (on-site) or at the Contractors office
Mehr anzeigen
Zusätzliche Informationen:
“The total value of the procurement and the contract indicated in this contract award notice is an indicative nonbinding estimate at the time of contract...”
Zusätzliche Informationen
The total value of the procurement and the contract indicated in this contract award notice is an indicative nonbinding estimate at the time of contract award. The actual value of the contract may differ and will be determined by actual business needs.
Auftragsvergabe
Los-Identifikationsnummer: 2
Titel: Provision of Audience Research and Usability Testing Services
Datum des Vertragsabschlusses: 2021-05-01 📅
Informationen über Ausschreibungen
Anzahl der eingegangenen Angebote: 5
Anzahl der eingegangenen Angebote von KMU: 3
Anzahl der eingegangenen Angebote von Bietern aus Nicht-EU-Mitgliedstaaten: 0
Anzahl der auf elektronischem Wege eingegangenen Angebote: 5
Name und Anschrift des Auftragnehmers
Name: Cyber Duck Ltd
Angaben zum Wert des Auftrags/der Partie (ohne MwSt.)
Geschätzter Gesamtwert des Auftrags/Loses: EUR 800 000 💰
Gesamtwert des Auftrags/Loses: EUR 800 000 💰
“The procurement procedure has been conducted in accordance with Decision ECB/2016/2 of 9 February 2016 laying down the rules on procurement, OJ L 45,...”
The procurement procedure has been conducted in accordance with Decision ECB/2016/2 of 9 February 2016 laying down the rules on procurement, OJ L 45, 20.2.2016, p. 15 (as amended) available on the ECB website: http://www.ecb.europa.eu/ecb/jobsproc/tenders/html/index.en.html.
The total value of the contract(s) indicated in Section(s) V.2.4 is an indicative non-binding spending estimate at the time of contract award. The actual value of the contract(s) may differ and will be determined by actual business needs
Mehr anzeigen Verfahren zur Überprüfung
Genaue Informationen über Fristen für Überprüfungsverfahren:
“15 days from the receipt of the information specified in Article 34(3) of ECB Decision 2016/2 laying down the Rules on Procurement or, if no information is...”
Genaue Informationen über Fristen für Überprüfungsverfahren
15 days from the receipt of the information specified in Article 34(3) of ECB Decision 2016/2 laying down the Rules on Procurement or, if no information is requested, 15 days from the receipt of the notification to unsuccessful tenderers. Further requirements are outlined in Article 39 of this Decision. A complaint to the European Ombudsman does not affect the deadline for lodging appeals
Mehr anzeigen
Quelle: OJS 2021/S 104-272657 (2021-05-20)