The ECB is seeking interested parties to participate in a negotiated tender for the provision of real estate and space management related services for its offices in the Rhein-Main area of Germany. The tender shall be broken down into 3 separate lots:
Lot 1: Provision of Strategic Real Estate Advisory and Corporate Real Estate Management Services;
Lot 2: Provision of Strategic Space Management Services;
Lot 3: Provision of Operational Space Management Services, Furniture Planning and Interior Design and Relocation Planning Services
Interested parties may apply for 1, 2 or all 3 lots. The foreseen duration of the contracts shall be 4 years with a possible extension of one additional year, respectively. The envisaged contract signature date is end of August 2020. The start of actual service delivery is planned on 1.12.2020 with an approx. 3 months start-up phase.
Deadline
Die Frist für den Eingang der Angebote war 2020-01-28.
Die Ausschreibung wurde veröffentlicht am 2019-12-21.
Anbieter
Die folgenden Lieferanten werden in Vergabeentscheidungen oder anderen Beschaffungsunterlagen erwähnt:
Objekt Umfang der Beschaffung
Titel: Provision of Real Estate and Space Management Services
PRO-004623
Produkte/Dienstleistungen: Immobiliendienste📦
Kurze Beschreibung:
“The ECB is seeking interested parties to participate in a negotiated tender for the provision of real estate and space management related services for its...”
Kurze Beschreibung
The ECB is seeking interested parties to participate in a negotiated tender for the provision of real estate and space management related services for its offices in the Rhein-Main area of Germany. The tender shall be broken down into 3 separate lots:
Lot 1: Provision of Strategic Real Estate Advisory and Corporate Real Estate Management Services;
Lot 2: Provision of Strategic Space Management Services;
Lot 3: Provision of Operational Space Management Services, Furniture Planning and Interior Design and Relocation Planning Services
Interested parties may apply for 1, 2 or all 3 lots. The foreseen duration of the contracts shall be 4 years with a possible extension of one additional year, respectively. The envisaged contract signature date is end of August 2020. The start of actual service delivery is planned on 1.12.2020 with an approx. 3 months start-up phase.
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Geschätzter Wert ohne MwSt: EUR 10 150 000 💰
Informationen über Lose
Angebote können für eine maximale Anzahl von Losen eingereicht werden: 3
Umfang der Beschaffung
Der Auftraggeber behält sich das Recht vor, Aufträge zu vergeben, die folgende Lose oder Gruppen von Losen umfassen:
“Depending on the outcome of the tender, the ECB reserves the right to combine the contracts of various lots into one single contract, in case a certain...”
Der Auftraggeber behält sich das Recht vor, Aufträge zu vergeben, die folgende Lose oder Gruppen von Losen umfassen
Depending on the outcome of the tender, the ECB reserves the right to combine the contracts of various lots into one single contract, in case a certain tenderer wins more than one lots.
1️⃣ Umfang der Beschaffung
Titel:
“Provision of Strategic Real Estate Advisory and Corporate Real Estate Management Services” Titel
Los-Identifikationsnummer: 1
Beschreibung
Zusätzliche Produkte/Dienstleistungen: Immobiliendienste📦
Zusätzliche Produkte/Dienstleistungen: Immobilienverwaltung gegen Einzelhonorar oder auf Vertragsbasis📦
Ort der Leistung: Hessen🏙️
Beschreibung der Beschaffung:
“The ECB is seeking a contractor who will provide advice on any strategic corporate real estate management related topics, such as real estate strategies;...”
Beschreibung der Beschaffung
The ECB is seeking a contractor who will provide advice on any strategic corporate real estate management related topics, such as real estate strategies; real estate forecasting models, strategies for development-projects; change management strategies and organizational development projects. The services further comprise of any relating reporting, documentation and support of the decision-making processes and include any corresponding meetings and workshops in order to achieve the objectives. The above may include the relevant overall coordination.
The successful tenderer shall provide upon request comprehensive strategic real estate management advice on executive management level to establish and execute corporate business strategies related to estate organization, management and performance and winning concepts for their successful implementation, including change management. The scope of this lot is closely linked to the evolving top global real estate trends, such as geopolitical risks, security concerns and volatility, integration between human resources, space and ways of working, convergence, data intelligence and digital developments, sustainability, co-working, forecasting models (demand vs. supply; options to meet demand, etc.) in close cooperation with forecast strategies but as well ownership related strategies for the acquisition of land and premises i.e. for lease or buy or build real estate development projects. The scope includes besides the development of related strategies and concepts, preparation of the decision making process and upon approval of the ECB their successful implementation and delivery in time, budget and quality.
The successful tenderer shall provide operational business related real estate asset management services, including recurrent property management related tasks and projects e.g. verification, analysis and settlement of costs, identifying and proposing cost optimization scenarios, contract management, valuation services, forecast, local real estate market reports and projections on market developments, due diligence for current space and premises or under consideration for acquisitions/disposal, maintenance and development of information systems and tools, etc.
Real estate brokerage services are excluded.
Mehr anzeigen Vergabekriterien
Der Preis ist nicht das einzige Zuschlagskriterium, und alle Kriterien werden nur in den Auftragsunterlagen genannt
Umfang der Beschaffung
Geschätzter Gesamtwert ohne MwSt: EUR 3 000 000 💰
Laufzeit des Vertrags, der Rahmenvereinbarung oder des dynamischen Beschaffungssystems
Der nachstehende Zeitrahmen ist in Monaten ausgedrückt.
Beschreibung
Dauer: 48
Laufzeit des Vertrags, der Rahmenvereinbarung oder des dynamischen Beschaffungssystems
Dieser Vertrag ist verlängerbar ✅ Beschreibung
Beschreibung der Verlängerungen:
“The contract may be extended by another 12 months upon satisfactory performance, however the total contract duration shall not exceed 60 months.” Informationen über die Begrenzung der Zahl der einzuladenden Bewerber
Vorgesehene Mindestanzahl: 5
Objektive Kriterien für die Auswahl der begrenzten Anzahl von Bewerbern:
“Candidates will be selected based on a set of minimum criteria as well as selection criteria as explained in the tender documentation.” Beschreibung
Zusätzliche Informationen:
“The estimated value is only an indication of possible future requirements, it shall be non-binding and the ECB reserves the right to order more or less...”
Zusätzliche Informationen
The estimated value is only an indication of possible future requirements, it shall be non-binding and the ECB reserves the right to order more or less services depending on its organizational requirements.
2️⃣ Umfang der Beschaffung
Titel: Provision of Strategic Space Management Services
Titel
Los-Identifikationsnummer: 2
Beschreibung
Zusätzliche Produkte/Dienstleistungen: Dienstleistungen von Architektur- und Ingenieurbüros sowie planungsbezogene Leistungen📦
Beschreibung der Beschaffung:
“The ECB is seeking a contractor who will provide consultancy services on any strategic space management related topics. The scope of service is closely...”
Beschreibung der Beschaffung
The ECB is seeking a contractor who will provide consultancy services on any strategic space management related topics. The scope of service is closely linked to the evolving space management and work environment trends, such as well-being aspects, performance, productivity, integration between human resources, space and ways of working, convergence, data intelligence and digital developments, sustainability, co-working, etc.
The ECB may request consultancy services such as conceptual office and workplace concepts and functional zoning, blocking and stacking, including project management and related communication and change management.
The duties encompass:
1) Strategic space management consultancy for projects and tasks with project-character
— analyze and evaluate space related data and customer requirements as the basis for strategic developments,
— gathering of demand forecasts of the clients and analysis of supply and demand,
— prepare and update functional charts (relationships and workflows between business areas),
— prepare scenario planning incl. blocking and stacking, consolidation, relocation for business areas and at divisional level for e.g. reorganizations,
— prepare space planning and test fits (including room allocation planning) for floor layouts,
— conduct feasibility studies and assess business cases, e.g. SWOT analysis, financial and timely impact of the reorganization measures, etc.
2) Strategic space management consultancy for specific topics
— support the development of standards and governance related to the overall approach of space management,
— support workplace demand forecast process, lead utilization studies and provide proposals to enhance this process and perform portfolio opportunity assessments,
— evaluate and prepare proposals for working methods, standards and processes and implementation, quality audits to improve space management of all levels (operational, tactical and strategic),
— identify, plan and implement special topics with regard to the existing space management e.g. digitalization, reporting, data analytics, benchmarking).
3) Change management and communication
— develop change management concepts, including cultural change and related communication and facilitate these in planning and implementation phases,
— support and guide the space management team towards an improved customer relationship management and service mapping.
In general
— the services further comprise of any relating reporting, documentation and support of the decision-making processes and moreover include any corresponding meetings and workshops in order to achieve the objectives.
Mehr anzeigen Umfang der Beschaffung
Geschätzter Gesamtwert ohne MwSt: EUR 2 750 000 💰
3️⃣ Umfang der Beschaffung
Titel:
“Provision of Operational Space Management Services, Furniture Planning and Interior Design and Relocation Planning Services” Titel
Los-Identifikationsnummer: 3
Beschreibung
Zusätzliche Produkte/Dienstleistungen: Umzugsdienste📦
Zusätzliche Produkte/Dienstleistungen: Dienstleistungen für den Personalumzug📦
Beschreibung der Beschaffung:
“The ECB is seeking a contractor who will provide managed services for operational space management, furniture planning and interior design and relocation...”
Beschreibung der Beschaffung
The ECB is seeking a contractor who will provide managed services for operational space management, furniture planning and interior design and relocation planning services. The operational space management services are the foundation to accommodate the dynamic business needs of workplaces on a daily basis. As the ECB has an assigned workplace concept in place the main focus of the operational space management is to process the customer tickets, facilitate the changes needed and to maintain the data in the CAFM system to ensure a high data quality. In addition the operational space management is in close contact with the customer to support and clarify, if required.
The operational space-related planning includes the coordinated space layout, furniture and technical implementation planning. The relocation planning services are needed to execute the moves of the affected workplaces, this includes a comprehensive relocation strategy, a detailed implementation concept, a sequence plan for the requested moves based on a master relocation list and clarifications and agreement with affected business areas and logistics.
The duties encompass:
1) Daily data and workplace assignment support
— process and monitor of customer requests (tickets) for changes of workplace assignments in CAFM system (e.g. move requests of starter, leaver, relocation, re-entry) for individual moves (< 5 workplaces) and non-individual moves,
— 1 level support to internal customer:
—— clarify, inform and process the customer requests (tickets) via telephone/e-mail to the customer/workspace coordinators,
—— communicate to the customer via telephone/e-mail to other internal stakeholders who have to deal with the workflow behind the scenes and implement moves (e.g. relocation planning and service),
—— contribute to updates on provided training material and information needed by the customers/workspace coordinators via internal knowledge channels, e.g. exchange platforms.
— identify missing data, clarify with respective stakeholders, update and maintain space-related data to ensure a good data quality,
— tracking of the business areas workplaces supply and demand,
— provide regular reporting in a defined manner on the performed moves and actual overviews of occupancy rates and include respective data analytics.
The average number of moves between 2016 and 2018 was approx. 8 700 moves per annum.
2) Daily space management support
— 2 level support to internal customer,
— process, validate and monitor customer requests (tickets) in CAFM system (e.g. (> 5 workplaces, layout changes with wall changes/ without wall changes) of different ranges of quantity and complexity,
— coordinating with customer with pending or missing information and obtaining the approval of requester in the CAFM system,
— create and coordinate master relocation lists according to ECB standards, a tool containing all workplace relocation related information (MRL) and Names-To-Seats planning (NTS) and obtain approval,
— execute and support specific exercises to identify, monitor or maintain workplaces (e.g. stocktaking exercise, potential capacity assessments, etc).
3) Daily furniture planning and interior design support
Provide daily furniture planning and interior design services for all ECB spaces.
4) Optionally, provide furniture planning and interior design. The ECB may request operational furniture planning services as a managed service for reoccurring daily business tasks, for specific ECB spaces and events (VIP areas, meeting and conference rooms, archives, etc.)
5) Optional relocation planning services
Provision of a comprehensive relocation strategy, a detailed implementation concept and a sequence plan for the requested moves based on a master relocation list. Clarification and agreement with affected business areas and logistics.
Mehr anzeigen Umfang der Beschaffung
Geschätzter Gesamtwert ohne MwSt: EUR 4 400 000 💰
Rechtliche, wirtschaftliche, finanzielle und technische Informationen Bedingungen für die Teilnahme
Liste und kurze Beschreibung der Bedingungen: As stated in the procurement documents.
Wirtschaftliche und finanzielle Leistungsfähigkeit
Auswahlkriterien wie in den Auftragsunterlagen angegeben
Technische und berufliche Fähigkeiten
Auswahlkriterien wie in den Auftragsunterlagen angegeben
Bedingungen für den Vertrag
Bedingungen für die Vertragserfüllung:
“In line with the terms and conditions of the draft contract. See details in the procurement documents.” Informationen über das für die Ausführung des Auftrags zuständige Personal
Verpflichtung zur Angabe der Namen und beruflichen Qualifikationen der mit der Ausführung des Auftrags betrauten Mitarbeiter
Verfahren Art des Verfahrens
Wettbewerbliches Verfahren mit Verhandlung
Informationen über eine Rahmenvereinbarung oder ein dynamisches Beschaffungssystem
Rahmenvertrag mit einem einzigen Betreiber
Informationen über die Reduzierung der Anzahl von Lösungen oder Angeboten während der Verhandlungen oder des Dialogs
Rückgriff auf ein gestaffeltes Verfahren, um die Zahl der zu erörternden Lösungen oder zu verhandelnden Angebote schrittweise zu verringern
Informationen zur Verhandlung
Der Auftraggeber behält sich das Recht vor, den Auftrag auf der Grundlage der ersten Angebote zu vergeben, ohne Verhandlungen zu führen
Administrative Informationen
Frist für den Eingang von Angeboten oder Teilnahmeanträgen: 2020-01-28
12:00 📅
Voraussichtliches Datum der Versendung der Aufforderungen zur Angebotsabgabe oder zur Teilnahme an die ausgewählten Bewerber: 2020-03-02 📅
Sprachen, in denen Angebote oder Teilnahmeanträge eingereicht werden können: Englisch 🗣️
Der nachstehende Zeitrahmen ist in Monaten ausgedrückt.
Mindestzeitraum, in dem der Bieter das Angebot aufrechterhalten muss: 6
Ergänzende Informationen Informationen über elektronische Arbeitsabläufe
Die elektronische Rechnungsstellung wird akzeptiert
Zusätzliche Informationen
“This tender procedure is conducted via the ECB’s electronic tendering system (e-tendering) which can be accessed via the following internet...”
This tender procedure is conducted via the ECB’s electronic tendering system (e-tendering) which can be accessed via the following internet address:
http://www.ecb.europa.eu/ecb/jobsproc/sourcing/html/index.en.html
If you have not used the ECB’s electronic tendering system before, you need to register via the above link (click on ‘Register’). Subsequently to the registration, you will receive an automated notification with your user credentials to log in (click on ‘Login’) and to access the tender documentation. Please note that:
— a registration to the above system is only required once and you can reuse your user credentials in all future procedures of the ECB which are conducted via the above system. Therefore, please keep your user credentials for the future,
— in case you should have participated in previous ECB tender procedure(s) in the past which were conducted via the ECB’s prior online system, you nevertheless need to register once to the ECB’s electronic tendering system under the above address,
— your mere registration does not constitute an application. You must submit your application via the ECB’s electronic tendering system as further instructed in the application documentation.
The system reference number for the above procurement is: RFx RFX-PT-2019-000041: Consultancy Space Mgmt and relocation
To download the tender documents, log on to the ECB’s electronic tendering system with your login and password. Expand the field ‘Public Tenders – Upcoming Events’. Click on ‘Click to request an invitation to this event’ for the above procedure and close the new window which opens. Once the request is completed (this can take a few minutes), the status of the participation request will change to ‘Invited’ and the RFx documentation will be accessible via the RFx tab.
Under the above link you also find user guides for detailed information on how to use the system and contact details for technical support.
Should you require technical help when using the system, please contact the ECB’s technical support team at sourcing.support@ecb.europa.eu by quoting the reference number and the problem experienced.
Any other queries relating to this procurement procedure and the content of the procurement documentation shall be submitted as message via the ECB’s eTendering system (under the tab ‘Discussion’).
The ECB endeavors to answer all queries as quickly as possible but cannot guarantee a minimum time response. The ECB shall not be bound to reply to queries received less than 7 calendar days before the time-limit for the submission of tenders.
The tender procedure shall be open on equal terms to all natural or legal persons resident or located in the European Union and to all natural and legal persons resident or located in a country which has ratified the World Trade Organization Agreement on Government Procurement or has concluded with the European Union a bilateral agreement on procurement under the conditions laid down in the said agreements.
The tender procedure is conducted in accordance with ECB Decision 2016/2 laying down the Rules on Procurement (as amended), available on the ECB website at http://www.ecb.europa.eu/ecb/jobsproc/tenders/html/index.en.html.
Mehr anzeigen Körper überprüfen
Name: Procurement Review Body of the European Central Bank, c/o Legal Advice Team
Postanschrift: Sonnemannstrasse 22
Postort: Frankfurt am Main
Postleitzahl: 60314
Land: Deutschland 🇩🇪
Telefon: +49 6913440📞
Fax: +49 6913446886 📠
URL: http://www.ecb.europa.eu🌏 Für Mediationsverfahren zuständige Stelle
Name: The European Ombudsman
Postanschrift: 1 avenue du Président Robert Schuman, CS 30403
Postort: Strasbourg Cedex
Postleitzahl: 67001
Land: Frankreich 🇫🇷 Verfahren zur Überprüfung
Genaue Informationen über Fristen für Überprüfungsverfahren:
“15 days from the receipt of the information specified in Article 34(3) of ECB Decision 2016/2 laying down the rules on procurement or, if no information is...”
Genaue Informationen über Fristen für Überprüfungsverfahren
15 days from the receipt of the information specified in Article 34(3) of ECB Decision 2016/2 laying down the rules on procurement or, if no information is requested, 15 days from the receipt of the notification to unsuccessful tenderers. Further requirements are outlined in Article 39 of this decision. A complaint to the European Ombudsman does not affect the deadline for lodging appeals.
Mehr anzeigen Dienststelle, bei der Informationen über das Überprüfungsverfahren eingeholt werden können
Name: Central Procurement Office of the European Central Bank c/o Legal Advice Team
Postanschrift: Sonnemannstrasse 22
Postort: Frankfurt am Main
Postleitzahl: 60314
Land: Deutschland 🇩🇪
Telefon: +49 6913440📞
E-Mail: procurement@ecb.europa.eu📧
Fax: +49 6913447110 📠
URL: http://www.ecb.europa.eu🌏
Quelle: OJS 2020/S 001-000010 (2019-12-21)
Bekanntmachung über vergebene Aufträge (2022-05-25) Objekt Umfang der Beschaffung
Kurze Beschreibung:
“The ECB is seeking interested parties to participate in a negotiated tender for the provision of real estate and space management related services for its...”
Kurze Beschreibung
The ECB is seeking interested parties to participate in a negotiated tender for the provision of real estate and space management related services for its offices in the Rhin-Main area of Germany. The tender shall be broken down into three separate lots:
— lot 1 – provision of strategic real estate advisory and corporate real estate management services;
— lot 2 – provision of strategic space management services;
— lot 3 – provision of operational space management services, furniture planning and interior design and relocation planning services.
Interested parties may apply for one, two or all three lots. The foreseen duration of the contracts shall be four years with a possible extension of one additional year, respectively. The envisaged contract signature date is end of August 2020. The start of actual service delivery is planned on 1 December 2020 with an approx. three months start-up phase.
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Gesamtwert der Beschaffung (ohne MwSt.): EUR 10 723 000 💰
Informationen über Lose
Dieser Vertrag ist in Lose unterteilt ✅ Beschreibung
Beschreibung der Beschaffung:
“The ECB is seeking a contractor who will provide advice on any strategic corporate real estate management related topics, such as real estate strategies;...”
Beschreibung der Beschaffung
The ECB is seeking a contractor who will provide advice on any strategic corporate real estate management related topics, such as real estate strategies; real estate forecasting models, strategies for development-projects; change management strategies and organizational development projects. The services further comprise of any relating reporting, documentation and support of the decision-making processes and include any corresponding meetings and workshops in order to achieve the objectives. The above may include the relevant overall coordination.
The successful tenderer shall provide upon request comprehensive strategic real estate management advice on executive management level to establish and execute corporate business strategies related to estate organization, management and performance and winning concepts for their successful implementation, including change management. The scope of this Lot is closely linked to the evolving top global real estate trends, such as geopolitical risks, security concerns and volatility, integration between human resources, space and ways of working, convergence, data intelligence and digital developments, sustainability, co-working, forecasting models (demand vs. supply; options to meet demand, etc.) in close cooperation with forecast strategies but as well ownership related strategies for the acquisition of land and premises i.e. for lease or buy or build real estate development projects. The scope includes besides the development of related strategies and concepts, preparation of the decision making process and upon approval of the ECB their successful implementation and delivery in time, budget and quality.
The successful tenderer shall provide operational business related real estate asset management services, including recurrent property management related tasks and projects e.g. verification, analysis and settlement of costs, identifying and proposing cost optimization scenarios, contract management, valuation services, forecast, local real estate market reports and projections on market developments, due diligence for current space and premises or under consideration for acquisitions/disposal, maintenance and development of information systems and tools, etc.
Real estate brokerage services are excluded.
Mehr anzeigen Vergabekriterien
Qualitätskriterium (Bezeichnung): CV of the key contact person
Qualitätskriterium (Gewichtung): 13
Qualitätskriterium (Bezeichnung): CV of the advisory professional
Qualitätskriterium (Bezeichnung): CV of the expert for ancillary cost verification
Qualitätskriterium (Gewichtung): 8
Qualitätskriterium (Bezeichnung): Improvement and innovation concept and quality management
Qualitätskriterium (Gewichtung): 15
Qualitätskriterium (Bezeichnung): Organisational set-up and approach
Qualitätskriterium (Gewichtung): 6
Qualitätskriterium (Bezeichnung): Training concept
Qualitätskriterium (Gewichtung): 5
Preis (Gewichtung): 40
Beschreibung
Beschreibung der Beschaffung:
“The ECB is seeking a contractor who will provide consultancy services on any strategic space management related topics. The scope of service is closely...”
Beschreibung der Beschaffung
The ECB is seeking a contractor who will provide consultancy services on any strategic space management related topics. The scope of service is closely linked to the evolving space management and work environment trends, such as well-being aspects, performance, productivity, integration between human resources, space and ways of working, convergence, data intelligence and digital developments, sustainability, co-working, etc.
The ECB may request consultancy services such as conceptual office and workplace concepts and functional zoning, Blocking & Stacking, including project management and related communication and change management.
The duties encompass:
1. strategic space management consultancy for projects and tasks with project-character:
• analyse and evaluate space related data and customer requirements as the basis for strategic developments;
• gathering of demand forecasts of the clients and analysis of supply and demand;
• prepare and update functional charts (relationships and workflows between business areas);
• prepare scenario planning incl. blocking & stacking, consolidation, relocation for business areas and at divisional level for e.g. reorganizations;
• prepare space planning and test fits (including Room Allocation Planning) for floor layouts;
• conduct feasibility studies and assess business cases, e.g. SWOT analysis, financial and timely impact of the reorganization measures etc.;
2. strategic space management consultancy for specific topics:
• support the development of standards and governance related to the overall approach of space management;
• support workplace demand forecast process, lead utilization studies and provide proposals to enhance this process and perform portfolio opportunity assessments;
• evaluate and prepare proposals for working methods, standards and processes and implementation, quality audits to improve space management of all levels (operational, tactical and strategic);
• identify, plan and implement special topics with regard to the existing space management e.g. digitalisation, reporting, data analytics, benchmarking);
3. change management and communication:
• develop change management concepts, including cultural change and related communication and facilitate these in planning and implementation phases;
• support and guide the space management team towards an improved customer relationship management and service mapping, in general;
• the services further comprise of any relating reporting, documentation and support of the decision-making processes and moreover include any corresponding meetings and workshops in order to achieve the objectives.
Mehr anzeigen Vergabekriterien
Qualitätskriterium (Bezeichnung): Improvement and innovation concept
Qualitätskriterium (Gewichtung): 10
Qualitätskriterium (Bezeichnung): Operating model
Qualitätskriterium (Bezeichnung): Key contact person and back-up
Qualitätskriterium (Bezeichnung): Lead times
Preis (Gewichtung): 50
Beschreibung
Beschreibung der Beschaffung:
“The ECB is seeking a contractor who will provide managed services for operational space management, furniture planning and interior design and relocation...”
Beschreibung der Beschaffung
The ECB is seeking a contractor who will provide managed services for operational space management, furniture planning and interior design and relocation planning services. The operational space management services are the foundation to accommodate the dynamic business needs of workplaces on a daily basis. As the ECB has an assigned workplace concept in place the main focus of the operational space management is to process the customer tickets, facilitate the changes needed and to maintain the data in the CAFM system to ensure a high data quality. In addition the operational space management is in close contact with the customer to support and clarify, if required.
The operational space-related planning includes the coordinated space layout, furniture and technical implementation planning. The relocation planning services are needed to execute the moves of the affected workplaces, this includes a comprehensive relocation strategy, a detailed implementation concept, a sequence plan for the requested moves based on a master relocation list and clarifications and agreement with affected business areas and logistics.
The duties encompass:
1. daily data and workplace assignment support:
• process and monitor of customer requests (tickets) for changes of workplace assignments in CAFM system (e.g. move requests of starter, leaver, relocation, re-entry) for individual moves (< five workplaces) and non-individual moves;
• 1 level support to internal customer:
— clarify, inform and process the customer requests (tickets) via telephone/e-mail to the customer/workspace coordinators;
— communicate to the customer via telephone/e-mail to other internal stakeholders who have to deal with the workflow behind the scenes and implement moves (e.g. relocation planning and service);
— contribute to updates on provided training material and information needed by the customers/workspace coordinators via internal knowledge channels, e.g. exchange platforms;
• identify missing data, clarify with respective stakeholders, update and maintain space-related data to ensure a good data quality;
• tracking of the business areas workplaces supply and demand;
• provide regular reporting in a defined manner on the performed moves and actual overviews of occupancy rates and include respective data analytics. The average number of moves between 2016 and 2018 was approx. 8 700 moves per annum;
2) daily space management support:
• 2 level support to internal customer,
• process, validate and monitor customer requests (tickets) in CAFM system (e.g. (> five workplaces, layout changes with wall changes / without wall changes) of different ranges of quantity and complexity;
• coordinating with customer with pending or missing information and obtaining the approval of requester in the CAFM system;
• create and coordinate master relocation lists according to ECB standards, a tool containing all workplace relocation related information (MRL) and names-to-seats planning (NTS) and obtain approval;
• execute and support specific exercises to identify, monitor or maintain workplaces (e.g. Stocktaking exercise, Potential capacity assessments etc);
3) daily furniture planning and interior design support: provide daily furniture planning and interior design services for all ECB spaces;
4) optionally, provide furniture planning and interior design. The ECB may request operational furniture planning services as a managed service for reoccurring daily business tasks, for specific ECB spaces and events (VIP areas, meeting and conference rooms, archives, etc.);
5) optional relocation planning services.
Provision of a comprehensive relocation strategy, a detailed implementation concept and a sequence plan for the requested moves based on a master relocation list. Clarification and agreement with affected business areas and logistics.
Mehr anzeigen Vergabekriterien
Qualitätskriterium (Gewichtung): 30
Qualitätskriterium (Bezeichnung): CVs of key personnel
Qualitätskriterium (Bezeichnung): Continuous improvement process
Qualitätskriterium (Gewichtung): 7.5
Qualitätskriterium (Bezeichnung): Implementation phase plan
Preis (Gewichtung): 45
Verfahren Informationen zur Rahmenvereinbarung
Die Beschaffung umfasst die Erstellung einer Rahmenvereinbarung
Administrative Informationen
Frühere Veröffentlichungen zu diesem Verfahren: 2020/S 001-000010
Auftragsvergabe
1️⃣
Los-Identifikationsnummer: 1
Titel:
“Provision of Strategic Real Estate Advisory and Corporate Real Estate Management Services”
Datum des Vertragsabschlusses: 2022-03-28 📅
Informationen über Ausschreibungen
Anzahl der eingegangenen Angebote: 4
Name und Anschrift des Auftragnehmers
Name: Drees & Sommer SE
Postort: Stuttgart
Postleitzahl: 70569
Land: Deutschland 🇩🇪
Region: Stuttgart🏙️
Der Auftragnehmer ist ein KMU
Angaben zum Wert des Auftrags/der Partie (ohne MwSt.)
Geschätzter Gesamtwert des Auftrags/Loses: EUR 3 000 000 💰
Gesamtwert des Auftrags/Loses: EUR 3 000 000 💰
2️⃣
Vertragsnummer: 2
Los-Identifikationsnummer: 2
Titel: Provision of Strategic Space Management Services
Datum des Vertragsabschlusses: 2021-12-02 📅
Name und Anschrift des Auftragnehmers
Name: Business Innovation Consulting Group S.L.
Nationale Registrierungsnummer: B82355843
Postort: Madrid
Postleitzahl: 28003
Land: Spanien 🇪🇸
Region: Comunidad de Madrid 🏙️
Der Auftragnehmer ist ein KMU ✅ Angaben zum Wert des Auftrags/der Partie (ohne MwSt.)
Geschätzter Gesamtwert des Auftrags/Loses: EUR 2 750 000 💰
Gesamtwert des Auftrags/Loses: EUR 3 573 000 💰
3️⃣
Vertragsnummer: 3
Los-Identifikationsnummer: 3
Titel:
“Provision of Operational Space Management Services, Furniture Planning and Interior Design and Relocation Planning Services”
Datum des Vertragsabschlusses: 2022-03-10 📅
Informationen über Ausschreibungen
Anzahl der eingegangenen Angebote: 2
Name und Anschrift des Auftragnehmers
Nationale Registrierungsnummer: HRB 760772
Postort: Frankfurt
Region: Hessen🏙️ Angaben zum Wert des Auftrags/der Partie (ohne MwSt.)
Geschätzter Gesamtwert des Auftrags/Loses: EUR 4 400 000 💰
Gesamtwert des Auftrags/Loses: EUR 4 400 000 💰
“This tender procedure is conducted via the ECB’s electronic tendering system (e-tendering) which can be accessed via the following internet...”
This tender procedure is conducted via the ECB’s electronic tendering system (e-tendering) which can be accessed via the following internet address:
http://www.ecb.europa.eu/ecb/jobsproc/sourcing/html/index.en.html
If you have not used the ECB’s electronic tendering system before, you need to register via the above link (click on ‘Register’). Subsequently to the registration, you will receive an automated notification with your user credentials to log in (click on ‘Login’) and to access the tender documentation. Please note that:
— A registration to the above system is only required once and you can reuse your user credentials in all future procedures of the ECB which are conducted via the above system. Therefore, please keep your user credentials for the future;
— In case you should have participated in previous ECB tender procedure(s) in the past which were conducted via the ECB’s prior online system, you nevertheless need to register once to the ECB’s electronic tendering system under the above address;
— Your mere registration does not constitute an application. You must submit your application via the ECB’s electronic tendering system as further instructed in the application documentation.
The system reference number for the above procurement is: RFx RFX-PT-2019-000041: Consultancy Space Mgmt and relocation
To download the tender documents, log on to the ECB’s electronic tendering system with your login and password. Expand the field ‘Public Tenders – Upcoming Events’. Click on ‘Click to request an invitation to this event’ for the above procedure and close the new window which opens. Once the request is completed (this can take a few minutes), the status of the participation request will change to ‘Invited’ and the RFx documentation will be accessible via the RFx tab.
Under the above link you also find user guides for detailed information on how to use the system and contact details for technical support.
Should you require technical help when using the system, please contact the ECB’s technical support team at sourcing.support@ecb.europa.eu by quoting the reference number and the problem experienced.
Any other queries relating to this procurement procedure and the content of the procurement documentation shall be submitted as message via the ECB’s e-tendering system (under the tab ‘Discussion’).
The ECB endeavors to answer all queries as quickly as possible but cannot guarantee a minimum time response. The ECB shall not be bound to reply to queries received less than seven calendar days before the time-limit for the submission of tenders.
The tender procedure shall be open on equal terms to all natural or legal persons resident or located in the European Union and to all natural and legal persons resident or located in a country which has ratified the World Trade Organization Agreement on Government Procurement or has concluded with the European Union a bilateral agreement on procurement under the conditions laid down in the said agreements.
The tender procedure is conducted in accordance with Decision ECB/2016/2 laying down the Rules on Procurement (as amended), available on the ECB website at http://www.ecb.europa.eu/ecb/jobsproc/tenders/html/index.en.html.
Mehr anzeigen Verfahren zur Überprüfung
Genaue Informationen über Fristen für Überprüfungsverfahren:
“15 days from the receipt of the information specified in Article 34(3) of Decision ECB/2016/2 laying down the Rules on Procurement or, if no information is...”
Genaue Informationen über Fristen für Überprüfungsverfahren
15 days from the receipt of the information specified in Article 34(3) of Decision ECB/2016/2 laying down the Rules on Procurement or, if no information is requested, 15 days from the receipt of the notification to unsuccessful tenderers. Further requirements are outlined in Article 39 of this Decision. A complaint to the European Ombudsman does not affect the deadline for lodging appeals.
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Quelle: OJS 2022/S 107-294680 (2022-05-25)