The ECB is looking for suppliers to participate in the tender procedure for staff information point and relocation services. As an international organization with over 4 000 Staff members from all over the EU and the World, the ECB seeks staff information and relocation consultancy services to help its newly hired international staff to facilitate integration into their new environment in Frankfurt am Main, Germany. The ECB provides newcomers with relevant information about living in Germany e.g. relocation information (i.e. accommodation search services, not removal services), dealing and liaising with local authorities, finding a place to live, etc. Furthermore, the ECB provides certain staff categories with temporary accommodation for the duration of their contract, provided by third parties.
Deadline
Die Frist für den Eingang der Angebote war 2019-08-09.
Die Ausschreibung wurde veröffentlicht am 2019-07-08.
Objekt Umfang der Beschaffung
Titel:
“Provision of Services at the ECB’s Staff Information Point (Lot 1) and Relocation Services (Lot 2)
PRO-004775”
Produkte/Dienstleistungen: Dienstleistungen für den Personalumzug📦
Kurze Beschreibung:
“The ECB is looking for suppliers to participate in the tender procedure for staff information point and relocation services. As an international...”
Kurze Beschreibung
The ECB is looking for suppliers to participate in the tender procedure for staff information point and relocation services. As an international organization with over 4 000 Staff members from all over the EU and the World, the ECB seeks staff information and relocation consultancy services to help its newly hired international staff to facilitate integration into their new environment in Frankfurt am Main, Germany. The ECB provides newcomers with relevant information about living in Germany e.g. relocation information (i.e. accommodation search services, not removal services), dealing and liaising with local authorities, finding a place to live, etc. Furthermore, the ECB provides certain staff categories with temporary accommodation for the duration of their contract, provided by third parties.
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Geschätzter Wert ohne MwSt: EUR 2 140 000 💰
Informationen über Lose
Angebote können für alle Lose eingereicht werden
1️⃣ Umfang der Beschaffung
Titel: Staff Information Point Services
Titel
Los-Identifikationsnummer: 1
Beschreibung
Zusätzliche Produkte/Dienstleistungen: Touristeninformation📦
Ort der Leistung: Hessen🏙️
Beschreibung der Beschaffung:
“For Lot 1, the ECB is seeking a supplier to provide a comprehensive set of services on a daily basis in its staff info point offices (Taunustor 2, 60311...”
Beschreibung der Beschaffung
For Lot 1, the ECB is seeking a supplier to provide a comprehensive set of services on a daily basis in its staff info point offices (Taunustor 2, 60311 Frankfurt am Main and Sonnemannstrasse 20, 60314 Frankfurt am Main) during its regular opening hours (currently 9 a.m. until 13:00 p.m) plus one hour per day for follow-up activities during opening hours.
Service provision needs to be ensured by the supplier throughout the year at both staff info point offices. The services have to be provided independently and will be effected without the supervision of the ECB for service delivery. The suppliers will have to organise the staffing of the different staff info point offices independently within the defined opening hours.
Services include (but are not limited to):
— advising and providing information about a wide range of daily life-related issues related to settling in in Frankfurt (e.g.: registration with local authorities, utility companies, car registration procedures, customs regulations, schooling, accommodation-related issues, cultural and social networks/programs, public contacts and procedures relating to disabled individuals, etc.,
— guidance and support on obtaining the documents and certifications from the German Foreign Office and other authorities (e.g. ‘Sonderausweise’, ‘Laissez Passer’, etc.),
— provision of advice on accommodation issues,
— providing services for/participating at the ECB’s Welcome event for newcomers (organized twice a month) with respect to issues falling into the scope of services described above,
— providing advice and topical input for integration/social events and activities and ancillary support for the above services.
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Der Preis ist nicht das einzige Zuschlagskriterium, und alle Kriterien werden nur in den Auftragsunterlagen genannt
Umfang der Beschaffung
Geschätzter Gesamtwert ohne MwSt: EUR 1 340 000 💰
Laufzeit des Vertrags, der Rahmenvereinbarung oder des dynamischen Beschaffungssystems
Der nachstehende Zeitrahmen ist in Monaten ausgedrückt.
Beschreibung
Dauer: 48
Informationen über die Begrenzung der Zahl der einzuladenden Bewerber
Vorgesehene Mindestanzahl: 5
Objektive Kriterien für die Auswahl der begrenzten Anzahl von Bewerbern:
“— quality of the provided track record for service delivery to intergovernmental or non-governmental organizations and/or multi-national corporate clients...”
Objektive Kriterien für die Auswahl der begrenzten Anzahl von Bewerbern
— quality of the provided track record for service delivery to intergovernmental or non-governmental organizations and/or multi-national corporate clients with multinational staff. Weighting of this criterion: 50 %,
— quality of the provided track record for advisory services with regard to integration issues in the Rhine-Main area. Weighting of this criterion: 50 %.
2️⃣ Umfang der Beschaffung
Titel: Relocation Services
Titel
Los-Identifikationsnummer: 2
Beschreibung
Zusätzliche Produkte/Dienstleistungen: Umzugsdienste📦
Beschreibung der Beschaffung:
“For Lot 2, the ECB is seeking a supplier who is able to provide services in relation to relocation of staff members to the Frankfurt area. Attention:...”
Beschreibung der Beschaffung
For Lot 2, the ECB is seeking a supplier who is able to provide services in relation to relocation of staff members to the Frankfurt area. Attention: Services do not include removal services, only consultancy services regarding relocation. The services shall include (but not limited to):
— provision of general housing information via a website and in printable format (property market situation in Frankfurt and the Rhein-Main area, rules, regulations, applicable legal issues which a newcomer should be aware of, administrative tasks before, during and after a move, etc.),
— consultancy services to staff members to find suitable rental housing/accommodation,
— provision of individual housing search services based on questionnaires and/or personal interviews.
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Geschätzter Gesamtwert ohne MwSt: EUR 800 000 💰
Informationen über die Begrenzung der Zahl der einzuladenden Bewerber
Objektive Kriterien für die Auswahl der begrenzten Anzahl von Bewerbern:
“Quality of the provided reference contract(s) provided for either intergovernmental or non-governmental organizations and/or multinational corporate clients...”
Objektive Kriterien für die Auswahl der begrenzten Anzahl von Bewerbern
Quality of the provided reference contract(s) provided for either intergovernmental or non-governmental organizations and/or multinational corporate clients with multinational staff, the scope and size of which is of a similar nature as the scope described in this procurement documentation. Weighting of this criterion: 100 %.
Rechtliche, wirtschaftliche, finanzielle und technische Informationen Bedingungen für die Teilnahme
Liste und kurze Beschreibung der Bedingungen: As stated in the procurement documents.
Wirtschaftliche und finanzielle Leistungsfähigkeit
Auswahlkriterien wie in den Auftragsunterlagen angegeben
Technische und berufliche Fähigkeiten
Auswahlkriterien wie in den Auftragsunterlagen angegeben
Bedingungen für den Vertrag
Bedingungen für die Vertragserfüllung:
“In line with the terms and conditions of the draft contract. See details in the procurement documents.” Informationen über das für die Ausführung des Auftrags zuständige Personal
Verpflichtung zur Angabe der Namen und beruflichen Qualifikationen der mit der Ausführung des Auftrags betrauten Mitarbeiter
Verfahren Art des Verfahrens
Wettbewerbliches Verfahren mit Verhandlung
Informationen zur Verhandlung
Der Auftraggeber behält sich das Recht vor, den Auftrag auf der Grundlage der ersten Angebote zu vergeben, ohne Verhandlungen zu führen
Administrative Informationen
Frist für den Eingang von Angeboten oder Teilnahmeanträgen: 2019-08-09
12:00 📅
Voraussichtliches Datum der Versendung der Aufforderungen zur Angebotsabgabe oder zur Teilnahme an die ausgewählten Bewerber: 2019-09-02 📅
Sprachen, in denen Angebote oder Teilnahmeanträge eingereicht werden können: Englisch 🗣️
Der nachstehende Zeitrahmen ist in Monaten ausgedrückt.
Mindestzeitraum, in dem der Bieter das Angebot aufrechterhalten muss: 6
Ergänzende Informationen Informationen über elektronische Arbeitsabläufe
Die elektronische Rechnungsstellung wird akzeptiert
Zusätzliche Informationen
“This tender procedure is conducted via the ECB’s electronic tendering system (e-tendering) which can be accessed via the following internet...”
This tender procedure is conducted via the ECB’s electronic tendering system (e-tendering) which can be accessed via the following internet address:
http://www.ecb.europa.eu/ecb/jobsproc/sourcing/html/index.en.html
If you have not used the ECB’s electronic tendering system before, you need to register via the above link (click on ‘Register’). Subsequently to the registration, you will receive an automated notification with your user credentials to log in (click on ‘Login’) and to access the tender documentation. Please note that:
— a registration to the above system is only required once and you can reuse your user credentials in all future procedures of the ECB which are conducted via the above system. Therefore, please keep your user credentials for the future,
— in case you should have participated in previous ECB tender procedure(s) in the past which were conducted via the ECB’s prior online system, you nevertheless need to register once to the ECB’s electronic tendering system under the above address,
— your mere registration does not constitute an application/tender. You must submit your application/tender via the ECB’s electronic tendering system as further instructed in the application/tender documentation.
The system reference number for the above procurement is: RFX-PT-2019-000010: PRO-004775-R1-StaffInfoPoint&Relocation.
To download the tender documents, log on to the ECB’s electronic tendering system with your login and password. Expand the field ‘Public Tenders – Upcoming Events’. Click on ‘Click to request an invitation to this event’ for the above procedure and close the new window which opens. Once the request is completed (this can take a few minutes), the status of the participation request will change to “Invited’ and the RFx documentation will be accessible via the RFx tab.
Under the above link you also find user guides for detailed information on how to use the system and contact details for technical support.
Should you require technical help when using the system, please contact the ECB’s technical support team at sourcing.support@ecb.europa.eu by quoting the reference number and the problem experienced. Any other queries relating to this procurement procedure and the content of the procurement documentation shall be submitted as message via the ECB’s e-tendering system (under the tab ‘Discussion’). The ECB endeavors to answer all queries as quickly as possible but cannot guarantee a minimum time response. The ECB shall not be bound to reply to queries received less than seven calendar days before the time-limit for the submission of tenders.
The tender procedure shall be open on equal terms to all natural or legal persons resident or located in the European Union and to all natural and legal persons resident or located in a country which has ratified the World Trade Organization Agreement on Government Procurement or has concluded with the European Union a bilateral agreement on procurement under the conditions laid down in the said agreements.
The tender procedure is conducted in accordance with ECB Decision 2016/2 laying down the Rules on Procurement (as amended), available on the ECB website at http://www.ecb.europa.eu/ecb/jobsproc/tenders/html/index.en.html
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Name: Procurement Review Body of the European Central Bank, c/o Legal Advice Team
Postanschrift: Sonnemannstrasse 22
Postort: Frankfurt am Main
Postleitzahl: 60314
Land: Deutschland 🇩🇪
Telefon: +49 6913440📞
Fax: +49 6913446886 📠
URL: http://www.ecb.europa.eu🌏 Für Mediationsverfahren zuständige Stelle
Name: The European Ombudsman
Postanschrift: 1 avenue du Président Robert Schuman, CS 30403
Postort: Strasbourg Cedex
Postleitzahl: 67001
Land: Frankreich 🇫🇷 Verfahren zur Überprüfung
Genaue Informationen über Fristen für Überprüfungsverfahren:
“15 days from the receipt of the information specified in Article 34(3) of ECB Decision 2016/2 laying down the Rules on Procurement or, if no information is...”
Genaue Informationen über Fristen für Überprüfungsverfahren
15 days from the receipt of the information specified in Article 34(3) of ECB Decision 2016/2 laying down the Rules on Procurement or, if no information is requested, 15 days from the receipt of the notification to unsuccessful tenderers. Further requirements are outlined in Article 39 of this Decision. A complaint to the European Ombudsman does not affect the deadline for lodging appeals.
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Name: Central Procurement Office of the European Central Bank c/o Legal Advice Team
Postanschrift: Sonnemannstrasse 22
Postort: Frankfurt am Main
Postleitzahl: 60314
Land: Deutschland 🇩🇪
Telefon: +49 6913440📞
E-Mail: procurement@ecb.europa.eu📧
Fax: +49 6913447110 📠
URL: http://www.ecb.europa.eu🌏
Quelle: OJS 2019/S 138-338742 (2019-07-08)