Beschreibung der Beschaffung
The work of the service provider will take place from March 2020 to August 2021 and is primarily intended to support Output 3 of the overall project. Output 3 provides a coordinated contribution to the strategic skills development of those working in the Commission. This output aims to increase the capacity to better support the core processes of the ECOWAS Commission and to provide trainings relevant for the achievement of the EU 9 Pillars Assessment, which the ECOWAS Commission is preparing to pass in the next two years.
Output 3: The capacity to better support the core processes of the ECOWAS Commission is increased.
Indicators:
1) 100 ECOWAS employees (including 40 women) have uniform knowledge of the ECOWAS management model, a service-oriented organisational culture and gender mainstreaming.
2) A cross-departmental agreement for a results-oriented cooperation of the service units in supporting the core processes of a training unit was adopted by the ECOWAS Commission
The contractor will be responsible for delivering services in the following areas of action:
— Addressing the challenges of working in a regional organisation in Africa (e.g., ECOWAS, UEMOA, AU, SADC), based on the bidder"s previous experience working in this region and context
— Establishing a training unit within the ECOWAS Commission (to be housed within the HR department and consist of one professional-level staff and one administrative staff - tentative hiring date 2021). Because HR has not yet hired a training officer, the provider will be responsible for establishing the training unit within the HR structure, then handing it over to the training officer (once hired),
— Promoting the organisational development needed to ensure the success of the training unit and training portfolio.
This task includes positioning the training unit and portfolio so that they support an overall, coherent organisational culture at ECOWAS, keeping in mind the ongoing institutional reforms. The provider will also be responsible for ensuring a broad base of support for the training unit across the organisation.
— Creating and implementing a training portfolio for ECOWAS staff and managers
Most courses will be offered in Abuja, but some should be offered in Lagos and Lomé, and include participants from other ECOWAS institutions and agencies. The provider is responsible for creating written training materials in English, French, and Portuguese.
The provider should also help to recruit and train internal trainers from ECOWAS to deliver training.
Examples of training topics include (but are not limited to) the following:
— Onboarding for new staff,
— Integrity and compliance (needed for the EU pillars assessment),
— The results-based management model of ECOWAS,
— Strategic planning, budgeting and financial management,
— SAP training on internal SAP processes,
— Gender mainstreaming,
— Change management,
— Addressing training requirements of staff to pass the EU nine pillars assessment.
Because organisational factors play a key role in the success of any training programme, the provider will be responsible not only for designing and implementing a training unit and training portfolio for the ECOWAS Commission, but also for providing consulting on organisational development (OD) in the context of working in a regional organisation in Africa. Training will succeed only through achieving positive changes in the organisational culture and by embedding training effectively within this culture.