Beschreibung der Beschaffung
FMS-WM wishes to engage the services of a virtual data room provider in order to facilitate its ongoing portfolio wind-down through selling assets and other financial instruments on the secondary market. The virtual data room must allow FMS-WM to share confidential legal and other documentation to prospective transaction purchasers. It must be possible to have multiple independent virtual data rooms running at the same time, with complete confidentiality within each virtual data room. Ease of use for both FMS-WM and potential purchasers is an important consideration. Access to, and document storage in, the Virtual Data Rooms must have strong security protection.
Mandatory requirements:
A. data room functionality
(a) the data rooms shall be able to deal with DOC, XLS, PDF, TXT, JPG, PPT, RTF, 7z, ZIP, and CSV files (FS1.1);
(b) the data rooms shall support all characters that can be used in Windows file names, i.e., all standard keyboard characters excluding <,>,:,",/,\,|,?, and * (FS1.3);
(c) the platform shall be able to have multiple separate data rooms at the same time (up to 12) (FS1.4);
(d) the data rooms shall support ‘Drag and Drop’ functionality to allow folders and sub-folders to be copied into data room in full, retaining the folder structure (FS1.5);
B. access to the virtual data rooms
(a) the access for each user should be individually password (FS2.1).
C. Certifications and regulations
(a) the solution shall be ISO27001 certified. A certification of the whole solution provider is a benefit (TS1.1);
(b) the solution as well as the contractual documentation shall be EUGDPR conform (TS1.2);
(c) the Data Centre(s) where the solution is hosted shall be certified (TS1.4);
(d) the website certificate shall be provided by a recognized Trust Centre (e.g. GlobalSign, VeriSign or others) (TS1.5);
D) data Storage and availability
(a) the data shall be stored within the European Economic Area (EEA) (data centre location) (TS2.1);
(b) the data centre(s) where the solution is hosted shall provide a high level of physical security and reliability (TS2.2);
E. encryptions, prodections and passwords
(a) the solution shall support TLS Version 1.2, 1.3 (1.3 strongly preferred) or higher (TS3.1);
(b) the hosting operation systems shall be hardened acording to an industry standard (like CIS, NIST, BSI) (TS3.4);
(c) passwords shall be stored in an encrypted\hashed format (Hash function SHA256 or better strongly preferred) (TS3.8);
F. availability, incidents and help desk
(a) the solution shall be highly available (at least 99,3 % availability) (TS4.1);
(b) the solution provider shall have an incident management process including a process to inform the client about possible data breaches as soon as possible (TS4.2);
G. updates and testing
(a) all used hard- and software components shall be regularly updated regarding to a patch management process (TS5.2);
(b) the solution provider shall have a pro-active vulnerability management. All components of the platform solution (webserver, databases, etc.) should receive regular updates. Security patches must be installed on time (TS5.3).
Besides the mandatory criteria, FMS-WM defined several (31) evaluation criteria.
All bidders are obliged to fill out E.4 Specification sheet in order to evaluate the virtual data room capabilities of the corresponding bidder.