Beschreibung der Beschaffung
1. Basic Services
a) Service Conditions
-The Service Provider shall ensure an appropriate infrastructure for the completion of his contractual obligations. This consists of offices fully equipped with all the common means and channels of modern communication. These include IT equipment, e-mail, internet, telephones, etc. The normal business and availability hours shall be made public and adhered to by the Service Provider.
b) General Information Service and Correspondence
- Particularly regarding exporters, importers, specialist retailers, catering trade, media and consumers.
- Consulting service for German wine and sparkling wine producers for entering or already working on the Czech market.
- Creation and maintenance of a network of important and relevant contacts and multipliers in the Czech Republic in order to perform these responsibilities.
c) Public Relations
- Continuous monitoring of the Czech media landscape
- Expert point of contact for media representatives
- Monthly summary of current media clippings (TV, print and internet)
- Reports on the current situation and changes in politics and the wine sector
- Creation and distribution of press releases (min. 1 per month)
- Selection and invitations of potential participants in multinational media trips to the German wine-growing regions, including background information, booking of travel arrangements to and from Germany and feedback after the trips. There will be approximately three media trips to Germany each year. For each of these trips, a Czech journalist has to be recruited.
d) Retail trade/Catering Trade/Importers/Wine Market
- Identifying market potentials, concrete needs and opportunities for cooperation for German wine and sparkling wine producers
- Continuous compilation and updating of lists of Czech wine dealers, importers, distributors, supermarkets, top hotels and selected restaurants (including contact person for wine procurement)
- Adaptation of existing promotional material
- Distribution and shipment of promotional materials
- Selection and invitations of potential participants in multinational trade trips (sommeliers, importers...) to the German wine-growing regions, including background information, booking of travel arrangements to and from Germany and feedback after the trips. There will be approximately three trade trips to Germany each year. For each of these trips, a Czech trade guest has to be recruited.
e) Statistics/Market Research/Marketing Strategy for the Czech Republic
- Development of an appropriate marketing strategy for the generic marketing of the Wines of Germany office in the Czech Republic corresponding to the market situation and in line with the general strategy of DWI
- Transmission of statistics/market research
- Continuous transmission of statistics in relation to the use of social media (number of followers, etc.)
- Monthly report on activities’ progress and media evaluation.
f) Other Services
- Cellarage of wines
- Storage of POS material
- Attendance of an annual meeting of all Wines of Germany offices in Germany by the team leader/Head of Campaign (about 4 days)
Important Notice: With regards to the above "General Basic Services" and as a basis for calculation, the DWI wants to point out the following:
In our experience, general basic services take around 6-8 hours per week in this market (estimated average over a year). Of course, it can be assumed that there will be a certain amount of extra work in the beginning. However, over time a certain routine makes the process easier and faster. Therefore, the estimated hours per month will probably not be exceeded.
g) Website maintenance
- The website which must be maintained will be available under
www.winesofgermany.cz (see Sec. 2.2. Adaptation and translation of a website). This website shall be maintained, regularly updated (about 1-2 times per month), and further developed. It shall be the central point of contact and information and shall be linked to all other social media channels in connection with the campaign. It will be mandatory for the bidder to work within the CMS of the DWI.
- In the future, all content shall be created and/ or adapted by the bidder. In the case that new templates are needed the bidder shall ensure that the created content by the bidder or any third party is in line with the CI and CD of the DWI. This refers to any possible technical implementation of suitable templates, extensions, plugins, etc. including new content. The bidder shall ensure that the
www.winesofgermany.cz content is up to date.
h) Internet and Social Media
- Content creation and maintenance of all relevant social media networks (e.g. Instagram, Facebook, video channels, etc.). Social media channels must be updated weekly with content containing added value.
Important Notice: With regards to the above "Internet and Social Media Basic Services" and as a basis for calculation, the DWI wants to point out the following:
In our experience, Internet and Social Media Basic Services take around 3-4 hours per week in this market (estimated average over a year) but this may depend on the person responsible. Regarding the desired content creation, any content that already exists on DWI portals (texts, statistics, photos, etc.) can and should be used instead of solely creating own content (only necessary in single cases). In most cases, only an adaptation in the respective language has to be made. Social media channels have to be updated weekly with new content along with a regular update of the website.
2. Adaptation and translation of a website
One of the service provider's central tasks will be to adapt/translate an existing website so as to meet the needs of the Czech market. Based on the open-source content management system (CMS) “Typo3”, the DWI will provide a website template in English.
A sample of the website that has to be adapted/translated can be found at
www.germanwines.de. The DWI will also host the required server.
The DWI (or a company commissioned by the DWI) will offer an initial half-day Typo3 workshop for the service provider.
The bidder shall adapt the website
www.winesofgermany.cz using the content that can be found at
www.germanwines.de. For this purpose, almost all content from
www.germanwines.de should be included in
www.winesofgermany.cz. This also includes the translation of existing content in the template from English to Czech. A list of the content that does not have to be translated and included in the website at
www.winesofgermany.cz can be found in Annex 5.
Upon completion of the adaptation and translation work, the website should contain all events and press releases as well as all relevant information on German wines in the Czech Republic.
3. Additional Services
Upon separate request by the DWI, the Service Provider shall also perform the following tasks as additional services. These additional services will be put forward based on the DWI’s general strategy and may vary from year to year depending on budgets defined for the Czech market.
a) Media Relations/Trips to Germany
- Invitations to, travel arrangements for and possibly accompanying of information trips for Czech media, sommeliers, importers and retailers to the wine-growing regions of Germany.
b) Special Press Conferences in Relation to Current Events
- Selection of journalists, invitation, and preparation of information packs, search for venues, hosting of the conference and provision of support to DWI in discussions with media representatives.
c) Other Marketing Activities
- The Service Provider shall carry out further marketing activities determined by the DWI in order to increase interest in and sales of German wines. The Service Provider shall also carry out generic promotion activities (for example Regulation (EU) No 1144/2014 of 22.10.14.) upon consultation with the DWI, which may be co-financed by the European Union and/or other national structural funding. Those generic promotion programmes may include marketing activities for other eligible agricultural products, which then will also be marketed by the Service Provider within the scope of these promotional programmes.
d) Events/Fairs/Presentations
- Events for the media, sommeliers, beverage retailers, restaurateurs, consumers, etc. upon suggestion by the Service Provider. The theme, the venue and, if necessary, the German wines to be presented at the venue shall be agreed on with the DWI beforehand. The Service Provider shall undertake the promotion, planning and implementation of accompanying online communication measures, organisation and management of the event, including the provision of translation services, if necessary.
4. Established Activities
The DWI activities listed here have already been established in the Czech Republicin in recent years and will therefore probably be continued by the Service Provider in the next few years (subject to a specific commission from the DWI).
(a) trade and restaurant promotion ‘German Wine Weeks’;
(b) table presentation - Riesling and Co.
(c) relationship with importers;
(d) educational activities;
(e) consumer shows/fairs.