The ECB is seeking, on its own behalf and for the benefit of institutions entitled to participate in the activities of the Eurosystem Procurement Coordination Office (EPCO) through this joint tender procedure a supplier for an online solution for travel tracking, assistance, information and communication as further detailed below.
Deadline
Die Frist für den Eingang der Angebote war 2021-05-26.
Die Ausschreibung wurde veröffentlicht am 2021-04-26.
Anbieter
Die folgenden Lieferanten werden in Vergabeentscheidungen oder anderen Beschaffungsunterlagen erwähnt:
Auftragsbekanntmachung (2021-04-26) Öffentlicher Auftraggeber Name und Adressen
Name: European Central Bank
Postanschrift: Sonnemannstrasse 22
Postort: Frankfurt am Main
Postleitzahl: 60314
Land: Deutschland 🇩🇪
Kontaktperson: Central Procurement Office
Telefon: +49 69/13440📞
E-Mail: procurement@ecb.europa.eu📧
Fax: +49 69/13447110 📠
Region: Frankfurt am Main, Kreisfreie Stadt🏙️
URL: http://www.ecb.europa.eu🌏
Öffentliche Auftraggeber (zusätzlich)
Name: European Central Bank
Postanschrift: Sonnemannstrasse 22
Postort: Frankfurt am Main
Kontaktperson: Central Procurement Office
Telefon: +49 69/13440📞
Telefon: +49 69/13447110 📠
Objekt Umfang der Beschaffung
Titel: Travel Tracking System and Ancillary Services, ref: PRO-005469
Produkte/Dienstleistungen: Dienstleistungen in Verbindung mit Suchsystemen📦
Kurze Beschreibung:
“The ECB is seeking, on its own behalf and for the benefit of institutions entitled to participate in the activities of the Eurosystem Procurement...”
Kurze Beschreibung
The ECB is seeking, on its own behalf and for the benefit of institutions entitled to participate in the activities of the Eurosystem Procurement Coordination Office (EPCO) through this joint tender procedure a supplier for an online solution for travel tracking, assistance, information and communication as further detailed below.
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Geschätzter Wert ohne MwSt: EUR 2 000 000 💰
1️⃣
Zusätzliche Produkte/Dienstleistungen: Dienstleistungen für Geschäftsreisen📦
Ort der Leistung: Frankfurt am Main, Kreisfreie Stadt🏙️
Hauptstandort oder Erfüllungsort: Frankfurt am Main and various locations in the EU.
Beschreibung der Beschaffung:
“The ECB is seeking for (on its own behalf and for the benefit of institutions entitled to participate in the activities of the Eurosystem Procurement...”
Beschreibung der Beschaffung
The ECB is seeking for (on its own behalf and for the benefit of institutions entitled to participate in the activities of the Eurosystem Procurement Coordination Office) a provider of an online solution that provides the ECB and its travellers with:
— preventive information prior/during the travels,
— alerts and updates,
— means to be located (semi-active tracking),
— means of communication between the traveller and the Contractor/the ECB and NCB’s.
In addition, a 24/7 call centre shall give additional assistance when required.
The ECB may conduct procurements on its own behalf and for the benefit of institutions entitled to participate in the activities of the Eurosystem Procurement Coordination Office (EPCO), such as the national central banks (NCBs) of the European System of Central Banks (ESCB) and National Competent Authorities (NCAs) of the Member States of the European Union participating in the Single Supervisory Mechanism (SSM), which are or may become members of EPCO, in accordance with Decision ECB/2008/17. The current EPCO members are available at the following link: http://www.epco.lu/links.php.
Institutions other than central banks may also participate in EPCO’s activities, such as national authorities of Member States, EU agencies and bodies or international organizations, upon invitation by the Governing Council of the ECB. In addition, in-house printing works (PWs), as part of the relevant NCBs (according to Decision ECB/2008/17 as amended by Decision ECB/2020/27), may directly participate in EPCO joint tender procedures for procurement of goods and services necessary for the performance by those in-house printing works of Eurosystem tasks. For the purpose of this tender procedure and of this document all the entities participating in EPCO’s activities are called Participating EPCO members (PEMs).
Under this procurement procedure, the ECB is the leading central bank carrying out the joint tender procedure for its own account and for the benefit of the national central banks (NCBs) of the ESCB (including their in-house printing works) and the NCAs (altogether PEMs), which are entitled to participate in this joint tender procedure. All these entities may directly order Deliverables under the Contract(s) by entering into individual bilateral specific agreements (‘Orders’) with the successful Tenderer(s).
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Der Preis ist nicht das einzige Zuschlagskriterium, und alle Kriterien werden nur in den Auftragsunterlagen genannt
Umfang der Beschaffung
Geschätzter Gesamtwert ohne MwSt: EUR 2 000 000 💰
Laufzeit des Vertrags, der Rahmenvereinbarung oder des dynamischen Beschaffungssystems
Der nachstehende Zeitrahmen ist in Monaten ausgedrückt.
Beschreibung
Dauer: 48
Rechtliche, wirtschaftliche, finanzielle und technische Informationen Bedingungen für die Teilnahme
Liste und kurze Beschreibung der Bedingungen: As stated in the procurement documents.
Wirtschaftliche und finanzielle Leistungsfähigkeit
Auswahlkriterien wie in den Auftragsunterlagen angegeben
Technische und berufliche Fähigkeiten
Auswahlkriterien wie in den Auftragsunterlagen angegeben
Verfahren Art des Verfahrens
Wettbewerbliches Verfahren mit Verhandlung
Informationen über eine Rahmenvereinbarung oder ein dynamisches Beschaffungssystem
Rahmenvertrag mit einem einzigen Betreiber
Administrative Informationen
Frist für den Eingang von Angeboten oder Teilnahmeanträgen: 2021-05-26
12:00 📅
Sprachen, in denen Angebote oder Teilnahmeanträge eingereicht werden können: Englisch 🗣️
Der nachstehende Zeitrahmen ist in Monaten ausgedrückt.
Mindestzeitraum, in dem der Bieter das Angebot aufrechterhalten muss: 6
Ergänzende Informationen Informationen über das Wiederauftreten
Dies ist eine wiederkehrende Beschaffung ✅
Voraussichtlicher Zeitpunkt für die Veröffentlichung weiterer Bekanntmachungen: In 4 years.
Zusätzliche Informationen
“This tender procedure is conducted via the ECB’s electronic tendering system (e-tendering) which can be accessed via the following internet...”
This tender procedure is conducted via the ECB’s electronic tendering system (e-tendering) which can be accessed via the following internet address:
http://www.ecb.europa.eu/ecb/jobsproc/sourcing/html/index.en.html
If you have not used the ECB’s electronic tendering system before, you need to register via the above link (click on ‘Register’). Subsequently to the registration, you will receive an automated notification with your user credentials to log in (click on ‘Login’) and to access the tender documentation. Please note that:
— a registration to the above system is only required once and you can reuse your user credentials in all future procedures of the ECB which are conducted via the above system. Therefore, please keep your user credentials for the future,
— in case you should have participated in previous ECB tender procedure(s) in the past which were conducted via the ECB’s prior online system, you nevertheless need to register once to the ECB’s electronic tendering system under the above address,
— your mere registration does not constitute an application/tender. You must submit your application/tender via the ECB’s electronic tendering system as further instructed in the application/tender documentation.
The system reference number for the above procurement is: RFX-PT-2021-000026:PRO-005469-R1-Travel tracking/em assist
To download the tender documents, log on to the ECB’s electronic tendering system with your login and password. Expand the field ‘Public Tenders – Upcoming Events’. Click on ‘Click to request an invitation to this event’ for the above procedure and close the new window which opens. Once the request is completed (this can take a few minutes), the status of the participation request will change to ‘Invited’ and the RFx documentation will be accessible via the RFx tab.
Under the above link you also find user guides for detailed information on how to use the system and contact details for technical support.
Should you require technical help when using the system, please contact the ECB’s technical support .team at sourcing.support@ecb.europa.eu by quoting the reference number and the problem experienced.
Any other queries relating to this procurement procedure and the content of the procurement documentation shall be submitted as message via the ECB’s e-tendering system (under the tab ‘Discussion’).
The ECB endeavors to answer all queries as quickly as possible but cannot guarantee a minimum time response. The ECB shall not be bound to reply to queries received less than seven calendar days before the time-limit for the submission of tenders.
The tender procedure shall be open on equal terms to all natural or legal persons resident or located in the European Union and to all natural and legal persons resident or located in a country which has ratified the World Trade Organization Agreement on Government Procurement or has concluded with the European Union a bilateral agreement on procurement under the conditions laid down in the said agreements.
The tender procedure is conducted in accordance with ECB Decision 2016/2 laying down the Rules on Procurement (as amended), available on the ECB website at https://www.ecb.europa.eu/ecb/legal/1001/procurement/html/index.en.html
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Name: General Court of the European Union
Postort: Rue du Fort Niedergrünewald
Postleitzahl: 2925
Land: Luxemburg 🇱🇺
Telefon: +352 43031📞
E-Mail: generalcourt.registry@curia.europa.eu📧
Fax: +352 4302100 📠
URL: http://www.curia.europa.eu🌏 Für Mediationsverfahren zuständige Stelle
Name: The European Ombudsman
Postanschrift: 1 avenue du Président Robert Schuman, CS 30403
Postort: Strasbourg
Postleitzahl: 67001
Land: Frankreich 🇫🇷 Verfahren zur Überprüfung
Genaue Informationen über Fristen für Überprüfungsverfahren: Not applicable.
Quelle: OJS 2021/S 089-226854 (2021-04-26)
Bekanntmachung über vergebene Aufträge (2021-12-14) Objekt Umfang der Beschaffung
Gesamtwert der Beschaffung (ohne MwSt.): EUR 1 350 000 💰
Beschreibung
Beschreibung der Beschaffung:
“The ECB is seeking for (on its own behalf and for the benefit of institutions entitled to participate in the activities of the Eurosystem Procurement...”
Beschreibung der Beschaffung
The ECB is seeking for (on its own behalf and for the benefit of institutions entitled to participate in the activities of the Eurosystem Procurement Coordination Office) a provider of an online solution that provides the ECB and its travellers with:
— preventive information prior/during the travels,
— alerts and updates,
— means to be located (semi-active tracking),
— means of communication between the traveller and the contractor/the ECB and NCB’s.
In addition, a 24/4 call centre shall give additional assistance when required.
The ECB may conduct procurements on its own behalf and for the benefit of institutions entitled to participate in the activities of the Eurosystem Procurement Coordination Office (EPCO), such as the national central banks (NCBs) of the European System of Central Banks (ESCB) and National Competent Authorities (NCAs) of the Member States of the European Union participating in the Single Supervisory Mechanism (SSM), which are or may become members of EPCO, in accordance with Decision ECB/2008/17. The current EPCO members are available at the following link: http://www.epco.lu/links.php.
Institutions other than central banks may also participate in EPCO’s activities, such as national authorities of Member States, EU agencies and bodies or international organizations, upon invitation by the Governing Council of the ECB. In addition, in-house printing works (PWs), as part of the relevant NCBs (according to Decision ECB/2008/17 as amended by Decision ECB/2020/27), may directly participate in EPCO joint tender procedures for procurement of goods and services necessary for the performance by those in-house printing works of Eurosystem tasks. For the purpose of this tender procedure and of this document all the entities participating in EPCO’s activities are called participating EPCO members (PEMs).
Under this procurement procedure, the ECB is the leading central bank carrying out the joint tender procedure for its own account and for the benefit of the national central banks (NCBs) of the ESCB (including their in-house printing works) and the NCAs (altogether PEMs), which are entitled to participate in this joint tender procedure. All these entities may directly order deliverables under the contract(s) by entering into individual bilateral specific agreements (‘Orders’) with the successful tenderer(s).
Mehr anzeigen Vergabekriterien
Qualitätskriterium (Bezeichnung): Application/User Interface
Qualitätskriterium (Gewichtung): 3
Qualitätskriterium (Bezeichnung): Data transfer and access rights
Qualitätskriterium (Gewichtung): 6
Qualitätskriterium (Bezeichnung): Pre-trip advisories and travel warning
Qualitätskriterium (Gewichtung): 20
Qualitätskriterium (Bezeichnung): Communication with travellers
Qualitätskriterium (Bezeichnung):
“Incident response and services delivered by the 24/7 call centre; automated incident support and onsite incident support”
Qualitätskriterium (Bezeichnung): Training and (IT) consultancy services
Qualitätskriterium (Bezeichnung): Additional services and/or works
Qualitätskriterium (Bezeichnung): Acceptance of the ECB’s draft contract
Qualitätskriterium (Gewichtung): 4
Preis (Gewichtung): 35
Verfahren Informationen zur Rahmenvereinbarung
Die Beschaffung umfasst die Erstellung einer Rahmenvereinbarung
Administrative Informationen
Frühere Veröffentlichungen zu diesem Verfahren: 2021/S 089-226854
Auftragsvergabe
1️⃣
Titel: Travel Tracking System and Ancillary Services, ref: PRO-005469
Datum des Vertragsabschlusses: 2021-12-03 📅
Informationen über Ausschreibungen
Anzahl der eingegangenen Angebote: 4
Der Auftrag wurde an eine Gruppe von Wirtschaftsteilnehmern vergeben ✅ Name und Anschrift des Auftragnehmers
Name: Falck Global Assistance Plc
Postort: Copenhagen
Land: Dänemark 🇩🇰
Region: Danmark 🏙️
Der Auftragnehmer ist ein KMU
Angaben zum Wert des Auftrags/der Partie (ohne MwSt.)
Geschätzter Gesamtwert des Auftrags/Loses: EUR 2 000 000 💰
Gesamtwert des Auftrags/Loses: EUR 1 350 000 💰
“‘The procurement procedure has been conducted in accordance with Decision ECB/2016/2 of 9 February 2016 laying down the rules on procurement, OJ L 45,...”
‘The procurement procedure has been conducted in accordance with Decision ECB/2016/2 of 9 February 2016 laying down the rules on procurement, OJ L 45, 20.2.2016, p. 15 (as amended) available on the ECB website: http://www.ecb.europa.eu/ecb/jobsproc/tenders/html/index.en.html.’
The total values of the procurement and contract(s) indicated in Section II.1.7) and Section(s) V.2.4) are an indicative non-binding spending estimate at the time of contract award.
The actual value of the contract(s) may differ and will be determined by actual business needs.
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Postanschrift: rue du Fort Niedergrünewald
Postort: Luxembourg
Postleitzahl: L-2925
Für Mediationsverfahren zuständige Stelle
Postort: Strasbourg Cedex
Quelle: OJS 2021/S 250-658602 (2021-12-14)