The Directorate General Communications (DG/C) is responsible for developing and implementing the internal and external communication strategy of the ECB, including banking supervision, and coordinates communication activities across the euro area and beyond with a view of enhancing the ECB’s reputation and the trust in the institution. It is vital that ECB as well as key Single Supervisory Mechanism personnel, who are in regular contact with media, gain a good understanding of how they are perceived by both the media and other core audiences (e.g. citizens, financial analysts), and learn how to effectively communicate in a crisis situation.
To facilitate this, DG/C is now looking for suppliers to develop and provide crisis communication solution and media training services. The provision of these Services will be divided into two different lots. Tenderers can bid for lot 1 or 2, or for both lots.
Deadline
Die Frist für den Eingang der Angebote war 2022-03-02.
Die Ausschreibung wurde veröffentlicht am 2022-01-19.
Anbieter
Die folgenden Lieferanten werden in Vergabeentscheidungen oder anderen Beschaffungsunterlagen erwähnt:
Objekt Umfang der Beschaffung
Titel: Crisis Communication Solution and Media Training Services
PRO-006424
Produkte/Dienstleistungen: Verwaltung von Öffentlichkeitsarbeit📦
Kurze Beschreibung:
“The Directorate General Communications (DG/C) is responsible for developing and implementing the internal and external communication strategy of the ECB,...”
Kurze Beschreibung
The Directorate General Communications (DG/C) is responsible for developing and implementing the internal and external communication strategy of the ECB, including banking supervision, and coordinates communication activities across the euro area and beyond with a view of enhancing the ECB’s reputation and the trust in the institution. It is vital that ECB as well as key Single Supervisory Mechanism personnel, who are in regular contact with media, gain a good understanding of how they are perceived by both the media and other core audiences (e.g. citizens, financial analysts), and learn how to effectively communicate in a crisis situation.
To facilitate this, DG/C is now looking for suppliers to develop and provide crisis communication solution and media training services. The provision of these Services will be divided into two different lots. Tenderers can bid for lot 1 or 2, or for both lots.
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Geschätzter Wert ohne MwSt: EUR 472 000 💰
Informationen über Lose
Angebote können für alle Lose eingereicht werden
1️⃣ Umfang der Beschaffung
Titel: Provision of Crisis Communication Solution in English
Titel
Los-Identifikationsnummer: 1
Beschreibung
Zusätzliche Produkte/Dienstleistungen: Beratung im Bereich Öffentlichkeitsarbeit📦
Zusätzliche Produkte/Dienstleistungen: Krisenmanagement📦
Ort der Leistung: Deutschland🏙️
Hauptstandort oder Erfüllungsort:
“ECB premises, remotely (i.e. online via MS Teams or Webex), or, exceptionally, at any other location agreed upon between the two parties in the Frankfurt area.”
Beschreibung der Beschaffung:
“The crisis communication solution consists of (i) the review and upgrade of the existing crisis communication manual (CCM), (ii) the development and...”
Beschreibung der Beschaffung
The crisis communication solution consists of (i) the review and upgrade of the existing crisis communication manual (CCM), (ii) the development and execution of an annual training plan detailing the envisaged crisis communication exercises and iii) ad-hoc consultancy services. The services shall be delivered in English. All details are included in the tendering documentation.
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Der Preis ist nicht das einzige Zuschlagskriterium, und alle Kriterien werden nur in den Auftragsunterlagen genannt
Laufzeit des Vertrags, der Rahmenvereinbarung oder des dynamischen Beschaffungssystems
Der nachstehende Zeitrahmen ist in Monaten ausgedrückt.
Beschreibung
Dauer: 36
Laufzeit des Vertrags, der Rahmenvereinbarung oder des dynamischen Beschaffungssystems
Dieser Vertrag ist verlängerbar ✅ Beschreibung
Beschreibung der Verlängerungen:
“The ECB intends to award one framework agreement for this lot to the provider offering the best value for money for a period of three years that upon the...”
Beschreibung der Verlängerungen
The ECB intends to award one framework agreement for this lot to the provider offering the best value for money for a period of three years that upon the request of the ECB can be extended for another year (in total four years contract duration).
2️⃣ Umfang der Beschaffung
Titel:
“Provision of Media Training Services in English (Optionally, upon Request also in German, French, Dutch, Italian or Spanish)” Titel
Los-Identifikationsnummer: 2
Beschreibung
Hauptstandort oder Erfüllungsort:
“ECB premises in Frankfurt, remotely (i.e. online via MS Teams or Webex), or exceptionally at any other location agreed upon between the parties in the...”
Hauptstandort oder Erfüllungsort
ECB premises in Frankfurt, remotely (i.e. online via MS Teams or Webex), or exceptionally at any other location agreed upon between the parties in the Frankfurt area.
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Beschreibung der Beschaffung:
“The requested Services for this Lot consist of the development and provision of media training for different target groups as described further below.
The...”
Beschreibung der Beschaffung
The requested Services for this Lot consist of the development and provision of media training for different target groups as described further below.
The Tenderer must develop and provide media training to the members of the ECB Executive Board/Supervisory Board, senior managers and staff in a non-senior managerial position. The training sessions must be based on the general media training concept and tailored to the requirements of these three target groups. The media training must be provided in English language and optionally upon request, in one of the following languages: German, French, Dutch, Italian or Spanish.
Rechtliche, wirtschaftliche, finanzielle und technische Informationen Bedingungen für die Teilnahme
Liste und kurze Beschreibung der Bedingungen: As stated in the procurement documents.
Wirtschaftliche und finanzielle Leistungsfähigkeit
Auswahlkriterien wie in den Auftragsunterlagen angegeben
Technische und berufliche Fähigkeiten
Auswahlkriterien wie in den Auftragsunterlagen angegeben
Bedingungen für den Vertrag
Bedingungen für die Vertragserfüllung:
“In line with the terms and conditions of the draft contract. See details in the procurement documents.”
Verfahren Art des Verfahrens
Offenes Verfahren
Informationen über eine Rahmenvereinbarung oder ein dynamisches Beschaffungssystem
Rahmenvertrag mit einem einzigen Betreiber
Administrative Informationen
Frist für den Eingang von Angeboten oder Teilnahmeanträgen: 2022-03-02
12:00 📅
Sprachen, in denen Angebote oder Teilnahmeanträge eingereicht werden können: Englisch 🗣️
Der nachstehende Zeitrahmen ist in Monaten ausgedrückt.
Mindestzeitraum, in dem der Bieter das Angebot aufrechterhalten muss: 12
Bedingungen für die Öffnung der Angebote: 2022-03-03
12:00 📅
Bedingungen für die Öffnung der Angebote (Informationen über die befugten Personen und das Öffnungsverfahren): Date indicated above is the first available date for opening.
Ergänzende Informationen Informationen über elektronische Arbeitsabläufe
Die elektronische Rechnungsstellung wird akzeptiert
Zusätzliche Informationen
“This tender procedure is conducted via the ECB’s electronic tendering system (e-tendering) which can be accessed via the following internet...”
This tender procedure is conducted via the ECB’s electronic tendering system (e-tendering) which can be accessed via the following internet address:
http://www.ecb.europa.eu/ecb/jobsproc/sourcing/html/index.en.html
If you have not used the ECB’s electronic tendering system before, you need to register via the above link (click on "Register"). Subsequently to the registration, you will receive an automated notification with your user credentials to log in (click on "Login") and to access the tender documentation. Please note that:
— a registration to the above system is only required once and you can reuse your user credentials in all future procedures of the ECB which are conducted via the above system. Therefore, please keep your user credentials for the future;
— in case you should have participated in previous ECB tender procedure(s) in the past which were conducted via the ECB’s prior online system, you nevertheless need to register once to the ECB’s electronic tendering system under the above address;
— your mere registration does not constitute an application/tender. You must submit your application/tender via the ECB’s electronic tendering system as further instructed in the application/tender documentation.
The system reference number for the above procurement is: RFX-PT-2021-000075: PRO-006424-L1&L2-Crisis comms&Media trng
To download the tender documents, log on to the ECB’s electronic tendering system with your login and password. Expand the field ‘Public Tenders – Upcoming Events’. Click on ‘Click to request an invitation to this event’ for the above procedure and close the new window which opens. Once the request is completed (this can take a few minutes), the status of the participation request will change to ‘Invited’ and the RFx documentation will be accessible via the RFx tab.
Under the above link you also find user guides for detailed information on how to use the system and contact details for technical support.
Should you require technical help when using the system, please contact the ECB’s technical support .team at sourcing.support@ecb.europa.eu by quoting the reference number and the problem experienced.
Any other queries relating to this procurement procedure and the content of the procurement documentation shall be submitted as message via the ECB’s e-tendering system (under the tab ‘Discussion’).
The ECB endeavours to answer all queries as quickly as possible but cannot guarantee a minimum time response. The ECB shall not be bound to reply to queries received less than seven calendar days before the time-limit for the submission of tenders.
The tender procedure shall be open on equal terms to all natural or legal persons resident or located in the European Union and to all natural and legal persons resident or located in a country which has ratified the World Trade Organisation Agreement on Government Procurement or has concluded with the European Union a bilateral agreement on procurement under the conditions laid down in the said agreements.
The tender procedure is conducted in accordance with ECB Decision 2016/2 laying down the Rules on Procurement (as amended), available on the ECB website at https://www.ecb.europa.eu/ecb/legal/1001/procurement/html/index.en.html
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Name: Procurement Review Body of the European Central Bank, c/o Legal Advice Team
Postanschrift: Sonnemannstrasse 22
Postort: Frankfurt am Main
Postleitzahl: 60314
Land: Deutschland 🇩🇪
Telefon: +49 6913440📞
Fax: +49 6913446886 📠
URL: http://www.ecb.europa.eu🌏 Für Mediationsverfahren zuständige Stelle
Name: The European Ombudsman
Postanschrift: 1 avenue du Président Robert Schuman, CS 30403
Postort: Strasbourg Cedex
Postleitzahl: 67001
Land: Frankreich 🇫🇷 Verfahren zur Überprüfung
Genaue Informationen über Fristen für Überprüfungsverfahren:
“Within 10 days of receipt of the notification in accordance with Article 34(1) or the first sentence of Article 34(3) of ECB Decision 2016/2 laying down the...”
Genaue Informationen über Fristen für Überprüfungsverfahren
Within 10 days of receipt of the notification in accordance with Article 34(1) or the first sentence of Article 34(3) of ECB Decision 2016/2 laying down the Rules on Public Procurement. Further requirements are outlined in Article 39 of this Decision. A complaint to the European Ombudsman does not affect the deadline for lodging appeals.
Mehr anzeigen Dienststelle, bei der Informationen über das Überprüfungsverfahren eingeholt werden können
Name: Central Procurement Office of the European Central Bank c/o Legal Advice Team
Postanschrift: Sonnemannstrasse 22
Postort: Frankfurt am Main
Postleitzahl: 60314
Land: Deutschland 🇩🇪
Telefon: +49 6913440📞
E-Mail: procurement@ecb.europa.eu📧
Fax: +49 6913447110 📠
URL: http://www.ecb.europa.eu🌏
Quelle: OJS 2022/S 021-050812 (2022-01-19)
Bekanntmachung über vergebene Aufträge (2022-08-19) Objekt Umfang der Beschaffung
Kurze Beschreibung:
“The Directorate General Communications (DG/C) is responsible for developing and implementing the internal and external communication strategy of the ECB,...”
Kurze Beschreibung
The Directorate General Communications (DG/C) is responsible for developing and implementing the internal and external communication strategy of the ECB, including banking supervision, and coordinates communication activities across the euro area and beyond with a view of enhancing the ECB’s reputation and the trust in the institution. It is vital that ECB as well as key Single Supervisory Mechanism personnel, who are in regular contact with media, gain a good understanding of how they are perceived by both the media and other core audiences (e.g. citizens, financial analysts), and learn how to effectively communicate in a crisis situation.
To facilitate this, DG/C looked for suppliers to develop and provide crisis communication solution and media training services. The provision of these services were divided into two different lots. Tenderers had the possibility to bid for lot 1 or 2, or for both lots.
Mehr anzeigen
Gesamtwert der Beschaffung (ohne MwSt.): EUR 472 000 💰
Informationen über Lose
Dieser Vertrag ist in Lose unterteilt ✅ Beschreibung
Beschreibung der Beschaffung:
“The crisis communication solution consists of:
(i) the review and upgrade of the existing crisis communication manual (CCM);
(ii) the development and...”
Beschreibung der Beschaffung
The crisis communication solution consists of:
(i) the review and upgrade of the existing crisis communication manual (CCM);
(ii) the development and execution of an annual training plan detailing the envisaged crisis communication exercises; and
(iii) ad-hoc consultancy services.
The services shall be delivered in English. All details were included in the tendering documentation.
Mehr anzeigen Vergabekriterien
Qualitätskriterium (Bezeichnung): Quality of the tender
Qualitätskriterium (Gewichtung): 50
Preis (Gewichtung): 50
Beschreibung
Beschreibung der Beschaffung:
“The requested services for this lot consist of the development and provision of media training for different target groups as described further below.
The...”
Beschreibung der Beschaffung
The requested services for this lot consist of the development and provision of media training for different target groups as described further below.
The tenderer must develop and provide media training to the members of the ECB Executive Board/Supervisory Board, senior managers and staff in a non-senior managerial position. The training sessions must be based on the general media training concept and tailored to the requirements of these three target groups. The media training must be provided in English language and optionally upon request, in one of the following languages: German, French, Dutch, Italian or Spanish.
Verfahren Informationen zur Rahmenvereinbarung
Die Beschaffung umfasst die Erstellung einer Rahmenvereinbarung
Administrative Informationen
Frühere Veröffentlichungen zu diesem Verfahren: 2022/S 021-050812
Auftragsvergabe
1️⃣
Los-Identifikationsnummer: 1
Titel: Provision of Crisis Communication Solution in English
Datum des Vertragsabschlusses: 2022-06-09 📅
Informationen über Ausschreibungen
Anzahl der eingegangenen Angebote: 4
Anzahl der eingegangenen Angebote von KMU: 3
Anzahl der eingegangenen Angebote von Bietern aus anderen EU-Mitgliedstaaten: 3
Anzahl der eingegangenen Angebote von Bietern aus Nicht-EU-Mitgliedstaaten: 1
Anzahl der auf elektronischem Wege eingegangenen Angebote: 4
Name und Anschrift des Auftragnehmers
Name: Hill+Knowlton Strategies GmbH
Postort: Frankfurt
Land: Deutschland 🇩🇪
Region: Deutschland🏙️
Der Auftragnehmer ist ein KMU
Angaben zum Wert des Auftrags/der Partie (ohne MwSt.)
Gesamtwert des Auftrags/Loses: EUR 472 000 💰
2️⃣
Vertragsnummer: 2
Los-Identifikationsnummer: 2
Titel:
“Provision of Media Training Services in English (Optionally, upon Request also in German, French, Dutch, Italian or Spanish)”
Datum des Vertragsabschlusses: 2022-06-07 📅
Informationen über Ausschreibungen
Anzahl der eingegangenen Angebote: 3
Anzahl der eingegangenen Angebote von Bietern aus anderen EU-Mitgliedstaaten: 2
Anzahl der auf elektronischem Wege eingegangenen Angebote: 3
Name und Anschrift des Auftragnehmers
Name: Dods Group Limited
Postort: London
Land: Vereinigtes Königreich 🇬🇧
Region: United Kingdom 🏙️
Der Auftragnehmer ist ein KMU ✅ Angaben zum Wert des Auftrags/der Partie (ohne MwSt.)
Gesamtwert des Auftrags/Loses: EUR 472 000 💰
“The procurement procedure has been conducted in accordance with Decision ECB/2016/2 of 9 February 2016 laying down the rules on procurement, OJ L 45,...”
The procurement procedure has been conducted in accordance with Decision ECB/2016/2 of 9 February 2016 laying down the rules on procurement, OJ L 45, 20.2.2016, p. 15 (as amended) available on the ECB website: http://www.ecb.europa.eu/ecb/jobsproc/tenders/html/index.en.html.
The total values of the procurement and contracts indicated in Section II.1.7) and Sections V.2.4) are an indicative non-binding spending estimate at the time of contract award.
Mehr anzeigen Verfahren zur Überprüfung
Genaue Informationen über Fristen für Überprüfungsverfahren:
“Within 10 days of receipt of the notification in accordance with Article 34(1) or the first sentence of Article 34(3) of Decision ECB/2016/2 laying down the...”
Genaue Informationen über Fristen für Überprüfungsverfahren
Within 10 days of receipt of the notification in accordance with Article 34(1) or the first sentence of Article 34(3) of Decision ECB/2016/2 laying down the Rules on Procurement, as amended. Further requirements are outlined in Article 39 of this Decision. A complaint to the European Ombudsman does not affect the deadline for lodging appeals
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Quelle: OJS 2022/S 167-472704 (2022-08-19)