Beschreibung der Beschaffung
1. General Basic Services
a) Service Conditions
- The Service Provider shall ensure an appropriate infrastructure for the completion of his contractual obligations. This consists of offices fully equipped with all the common means and channels of modern
communication. These include IT equipment, e-mail, internet, telephones, etc. The normal business and availability hours shall be made public and adhered to by the Service Provider.
b) General Information Service and Correspondence
- Particularly regarding exporters, agents, liquor boards, catering trade, media and consumers.
- Consulting service for German wine and sparkling wine producers for entering or already working on the Canadian market.
- Creation and maintenance of a network of important and relevant contacts and multipliers in Canada in order to perform these responsibilities.
c) Public Relations
- Continuous monitoring of the Canadian media landscape
- Expert point of contact for media representatives
- Monthly summary of current media clippings (TV, print and internet)
- Reports on the current situation and changes in politics and the wine sector
- Creation and distribution of press releases
- Creation and distribution of information publications
- Invitation of journalist and trade delegations to Germany. Provide background information, book travel and implement a questionnaire after travel
d) Retail trade/Catering Trade/Importers/Wine Market
- Identifying market potentials, concrete needs and opportunities for cooperation for German wine and sparkling wine producers
- Continuous compilation and updating of lists of Canadian wine dealers, agents, distributors, supermarkets, top hotels and selected restaurants (including contact person for wine procurement)
- Adaptation of existing promotional material
- Distribution and shipment of promotional materials
- Selection and invitations of potential participants at multi-national information trips to the German wine-growing regions
e) Statistics/Market Research/Marketing Strategy for Canada
- Development of an appropriate marketing strategy for the generic marketing of the Wines of Germany office in PR Canada corresponding to the market situation and in line with the general strategy of DWI
- Transmission of statistics/market research
- Continuous transmission of statistics in relation to the use of social media (number of followers, etc.)
- Monthly report on activities" progress and media evaluation.
f) Other Services
- Cellarage of wines
- Production and Storage of POS material
- Attendance of an annual meeting of all Wines of Germany offices in Germany by the team leader/Head of Campaign (about 4 days)
g) Website maintenance
- The existing websites available under
www.germanwinecanada.com (english version) and
www.vinallemandcanada.com (frensh version) shall be maintained, regularly updated, and further developed. They shall be the central point of contact and information and shall be linked to all other social media channels in connection with the campaign. They shall contain all events and press releases as well as information on German wines in Canada
- All content management shall be provided by the bidder, while the DWI shall provide an already existing Open Source Typo3 Content Management System (CMS) and host the required server. It will be mandatory for the bidder to work within the CMS of the DWI.
The regular content creation as well as the content adaption and maintenance of the websites about German wines are mandatory. In the case that new templates are needed the bidder shall ensure that the created content by the bidder or any third party is in line with the CI and CD of the DWI. This refers to any possible technical implementation of suitable templates, extensions, plugins, etc. including new content. The bidder shall ensure that the content of the websites is checked daily for relevance of data and updated at least weekly.
h) Internet and Social Media
- Content creation and maintenance of all relevant social media networks (e.g. Instagram, Facebook, video channels, etc.). Social media channels must be updated at least twice a week with unique content containing added value.
- Existing social media accounts are:
o Facebook: @germanwinecanada (English) and @vinsallemagneCA (French)
o Instagram: germanwinecanada (English)
o Twitter: @germanwineca (English)
2. Additional Services
Upon separate request by the DWI, the Service Provider shall also perform the following tasks as additional services. These additional services will be put forward based on the DWI"s general strategy and may vary from year to year depending on budgets defined for the Canadian market.
a) Media Relations/Trips to Germany
b) Special Press Conferences in Relation to Current Events
c) Other Marketing Activities
d) Events/Fairs/Presentations
3. Adaption
The Service Provider shall adapt two existing websites to the needs of the Canadian market (
www.germanwinecanada.com and
www.vinallemandcanada.com) within the Typo3 Content Management System of the DWI on a fixed price basis.