The European Central Bank (ECB) has developed a crisis management response structure and crisis management plans as part of its Business Continuity Management programme. Business continuity and crisis management plans have been developed aiming at ensuring that the ECB is able to continue performing its most critical duties and mitigate negative reputation and financial impacts in case of severe incidents and potential operational crises. In order to enhance its crisis management capabilities, its business continuity readiness, and overall resilience, the ECB is looking for consultancy services to be provided through a framework agreement valid for four years from the date of the contract signature (expected in Q1 2023) with the possibility for two one-year extensions. It is expected that the successful bidder will bring a strong operational expertise and knowledge of best practice in crisis management and business continuity to the ECB.
Deadline
Die Frist für den Eingang der Angebote war 2022-08-10.
Die Ausschreibung wurde veröffentlicht am 2022-07-06.
Anbieter
Die folgenden Lieferanten werden in Vergabeentscheidungen oder anderen Beschaffungsunterlagen erwähnt:
Objekt Umfang der Beschaffung
Titel: PRO-006487: Crisis Management Consultancy Services
Produkte/Dienstleistungen: Unternehmens- und Managementberatung und zugehörige Dienste📦
Kurze Beschreibung:
“The European Central Bank (ECB) has developed a crisis management response structure and crisis management plans as part of its Business Continuity...”
Kurze Beschreibung
The European Central Bank (ECB) has developed a crisis management response structure and crisis management plans as part of its Business Continuity Management programme. Business continuity and crisis management plans have been developed aiming at ensuring that the ECB is able to continue performing its most critical duties and mitigate negative reputation and financial impacts in case of severe incidents and potential operational crises. In order to enhance its crisis management capabilities, its business continuity readiness, and overall resilience, the ECB is looking for consultancy services to be provided through a framework agreement valid for four years from the date of the contract signature (expected in Q1 2023) with the possibility for two one-year extensions. It is expected that the successful bidder will bring a strong operational expertise and knowledge of best practice in crisis management and business continuity to the ECB.
Mehr anzeigen
Geschätzter Wert ohne MwSt: EUR 1 200 000 💰
1️⃣
Ort der Leistung: Frankfurt am Main, Kreisfreie Stadt🏙️
Hauptstandort oder Erfüllungsort:
“Services to be provided predominantly on the contractor premises with the option of provision on the ECB premises in Frankfurt am Main.”
Beschreibung der Beschaffung:
“The European Central Bank (ECB) has developed a crisis management response structure and crisis management plans as part of its Business Continuity...”
Beschreibung der Beschaffung
The European Central Bank (ECB) has developed a crisis management response structure and crisis management plans as part of its Business Continuity Management programme. Business continuity and crisis management plans have been developed aiming at ensuring that the ECB is able to continue performing its most critical duties and mitigate negative reputation and financial impacts in case of severe incidents and potential operational crises. Within these plans, it is the responsibility of the Critical Incident Management Team (CIMT) to coordinate the appropriate response ex-post initial emergency response actions and to lead their implementation including the mobilisation of business continuity teams and business continuity resources. This includes communication to ECB staff, National Central Banks, National Competent Authorities, third parties, the public at large and/or other stakeholders. To perform this duty and manage communication throughout a crisis, the CIMT is assisted by an Incident Response Team (IRT) and a Crisis Communication Team (CCT). The role of the IRT is to prepare and maintain a situational picture together with recommendations for crisis responses to the CIMT and coordinate the implementation of decisions taken by the CIMT. A Critical Incident Management Support Team (CM-ST) that provides general support services in the context of the crisis management framework including advice and secretariat services to the CIMT and the IRT.
Further, the Security and Safety Division is represented in the CIMT as well as in the IRT and runs the Division’s internal incident management system, using an Incident Command System (ICS), for the provision of internal emergency response measures and the interaction with external rescue forces (e.g. police, fire brigade), as appropriate.
In order to enhance its crisis management capabilities, its business continuity readiness, and overall resilience, the ECB is looking for consultancy services to be provided through a framework agreement valid for four years from the date of the contract signature (expected in Q1 2023) with the possibility for two one-year extensions. It is expected that the successful bidder will bring a strong operational expertise and knowledge of best practice in crisis management and business continuity to the ECB.
The services will include:
1. the design, organisation, performance, and assessment of a structured crisis management training and exercising programme for the ECB CIMT and IRT, their support teams and potential other stakeholders identified above. The programme will address gaps identified through past incidents and exercises and the use of a maturity model already developed and in use. The programme shall draw upon established best practice and standards;
2. the design, organisation, performance, and assessment of a structured incident response training programme for the Security and Safety Division, based on an existing, modified version of the internationally recognised Incident Command System (ICS) and with a focus on the five functional areas (incident command, operations, planning and intel, logistics, finance/administration) using pre-defined threat scenarios;
3. ad-hoc consultancy and/or training/exercising engagements bringing operational experience, expertise and knowledge of good practice in crisis/incident management, business continuity management and organisational resilience to the ECB.
Mehr anzeigen Vergabekriterien
Der Preis ist nicht das einzige Zuschlagskriterium, und alle Kriterien werden nur in den Auftragsunterlagen genannt
Umfang der Beschaffung
Geschätzter Gesamtwert ohne MwSt: EUR 1 200 000 💰
Laufzeit des Vertrags, der Rahmenvereinbarung oder des dynamischen Beschaffungssystems
Der nachstehende Zeitrahmen ist in Monaten ausgedrückt.
Beschreibung
Dauer: 48
Laufzeit des Vertrags, der Rahmenvereinbarung oder des dynamischen Beschaffungssystems
Dieser Vertrag ist verlängerbar ✅ Beschreibung
Beschreibung der Verlängerungen:
“The contract can be extended depending on business needs two times for 12 months, for a total maximum extension of 24 months.”
Zusätzliche Informationen: The maximum value of this procurement is EUR 1 200 000,00.
Rechtliche, wirtschaftliche, finanzielle und technische Informationen Bedingungen für die Teilnahme
Liste und kurze Beschreibung der Bedingungen: As stated in the procurement documents.
Wirtschaftliche und finanzielle Leistungsfähigkeit
Auswahlkriterien wie in den Auftragsunterlagen angegeben
Technische und berufliche Fähigkeiten
Auswahlkriterien wie in den Auftragsunterlagen angegeben
Bedingungen für den Vertrag
Bedingungen für die Vertragserfüllung:
“In line with the terms and conditions of the draft contract. See details in the procurement documents.” Informationen über das für die Ausführung des Auftrags zuständige Personal
Verpflichtung zur Angabe der Namen und beruflichen Qualifikationen der mit der Ausführung des Auftrags betrauten Mitarbeiter
Verfahren Art des Verfahrens
Wettbewerbliches Verfahren mit Verhandlung
Informationen über eine Rahmenvereinbarung oder ein dynamisches Beschaffungssystem
Rahmenvertrag mit einem einzigen Betreiber
Beschreibung
Im Falle von Rahmenvereinbarungen ist eine Begründung für eine Laufzeit von mehr als 8 Jahren vorzulegen:
“The framework may be extended following the initial duration of four years depending on business evaluation and needs.” Informationen zur Verhandlung
Der Auftraggeber behält sich das Recht vor, den Auftrag auf der Grundlage der ersten Angebote zu vergeben, ohne Verhandlungen zu führen
Administrative Informationen
Frist für den Eingang von Angeboten oder Teilnahmeanträgen: 2022-08-10
12:00 📅
Voraussichtliches Datum der Versendung der Aufforderungen zur Angebotsabgabe oder zur Teilnahme an die ausgewählten Bewerber: 2022-08-28 📅
Sprachen, in denen Angebote oder Teilnahmeanträge eingereicht werden können: Englisch 🗣️
Das Angebot muss gültig sein bis: 2023-06-30 📅
Ergänzende Informationen Informationen über elektronische Arbeitsabläufe
Die elektronische Rechnungsstellung wird akzeptiert
Zusätzliche Informationen
“This tender procedure is conducted via the ECB’s electronic tendering system (e-tendering) which can be accessed via the following internet...”
This tender procedure is conducted via the ECB’s electronic tendering system (e-tendering) which can be accessed via the following internet address:
http://www.ecb.europa.eu/ecb/jobsproc/sourcing/html/index.en.html
If you have not used the ECB’s electronic tendering system before, you need to register via the above link (click on ‘Register’). Subsequently to the registration, you will receive an automated notification with your user credentials to log in (click on ‘Login’) and to access the tender documentation. Please note that:
— A registration to the above system is only required once and you can reuse your user credentials in all future procedures of the ECB which are conducted via the above system. Therefore, please keep your user credentials for the future;
— In case you should have participated in previous ECB tender procedure(s) in the past which were conducted via the ECB’s prior online system, you nevertheless need to register once to the ECB’s electronic tendering system under the above address;
— Your mere registration does not constitute an application/tender. You must submit your application/tender via the ECB’s electronic tendering system as further instructed in the application/tender documentation.
The system reference number for the above procurement is: RFX-PT-2022-000036: PRO-006487-R1-Crisis Management Consult.
To download the tender documents, log on to the ECB’s electronic tendering system with your login and password. Expand the field ‘Public Tenders – Upcoming Events’. Click on ‘Click to request an invitation to this event’ for the above procedure and close the new window which opens. Once the request is completed (this can take a few minutes), the status of the participation request will change to ‘Invited’ and the RFx documentation will be accessible via the RFx tab.
Under the above link you also find user guides for detailed information on how to use the system and contact details for technical support.
Should you require technical help when using the system, please contact the ECB’s technical support .team at sourcing.support@ecb.europa.eu by quoting the reference number and the problem experienced.
Any other queries relating to this procurement procedure and the content of the procurement documentation shall be submitted as message via the ECB’s e-tendering system (under the tab ‘Discussion’).
The ECB endeavours to answer all queries as quickly as possible but cannot guarantee a minimum time response. The ECB shall not be bound to reply to queries received less than seven calendar days before the time-limit for the submission of tenders.
The tender procedure shall be open on equal terms to all natural or legal persons resident or located in the European Union and to all natural and legal persons resident or located in a country which has ratified the World Trade Organisation Agreement on Government Procurement or has concluded with the European Union a bilateral agreement on procurement under the conditions laid down in the said agreements.
The tender procedure is conducted in accordance with Decision ECB/2016/2 laying down the Rules on Procurement (as amended), available on the ECB website at https://www.ecb.europa.eu/ecb/legal/1001/procurement/html/index.en.html
Mehr anzeigen Körper überprüfen
Name: Procurement Review Body of the European Central Bank, c/o Legal Advice Team
Postanschrift: Sonnemannstrasse 22
Postort: Frankfurt am Main
Postleitzahl: 60314
Land: Deutschland 🇩🇪
Telefon: +49 6913440📞
E-Mail: generalcourt.registry@curia.europa.eu📧
Fax: +49 6913446886 📠
URL: http://www.ecb.europa.eu🌏 Für Mediationsverfahren zuständige Stelle
Name: The European Ombudsman
Postanschrift: 1 avenue du Président Robert Schuman, CS 30403
Postort: Strasbourg Cedex
Postleitzahl: 67001
Land: Frankreich 🇫🇷 Verfahren zur Überprüfung
Genaue Informationen über Fristen für Überprüfungsverfahren:
“Within 10 days of receipt of the notification in accordance with Article 34(1) or the first sentence of Article 34(3) of Decision ECB/2016/2 laying down the...”
Genaue Informationen über Fristen für Überprüfungsverfahren
Within 10 days of receipt of the notification in accordance with Article 34(1) or the first sentence of Article 34(3) of Decision ECB/2016/2 laying down the Rules on Procurement, as amended. Further requirements are outlined in Article 39 of this Decision. A complaint to the European Ombudsman does not affect the deadline for lodging appeals.
Mehr anzeigen Dienststelle, bei der Informationen über das Überprüfungsverfahren eingeholt werden können
Name: Central Procurement Office of the European Central Bank c/o Legal Advice Team
Postanschrift: Sonnemannstrasse 22
Postort: Frankfurt am Main
Postleitzahl: 60314
Land: Deutschland 🇩🇪
Telefon: +49 6913440📞
E-Mail: procurement@ecb.europa.eu📧
Fax: +49 6913447110 📠
URL: http://www.ecb.europa.eu🌏
Quelle: OJS 2022/S 136-387813 (2022-07-06)
Bekanntmachung über vergebene Aufträge (2023-11-13) Objekt Umfang der Beschaffung
Kurze Beschreibung:
“The European Central Bank (ECB) has developed a crisis management response structure and crisis management plans as part of its Business Continuity...”
Kurze Beschreibung
The European Central Bank (ECB) has developed a crisis management response structure and crisis management plans as part of its Business Continuity Management programme. Business continuity and crisis management plans have been developed aiming at ensuring that the ECB is able to continue performing its most critical duties and mitigate negative reputation and financial impacts in case of severe incidents and potential operational crises. In order to enhance its crisis management capabilities, its business continuity readiness, and overall resilience, the ECB awarded a framework agreement valid for 4 years from the date of the contract signature with the possibility for two 1-year extensions.
Mehr anzeigen
Gesamtwert der Beschaffung (ohne MwSt.): EUR 1 200 000 💰
Beschreibung
Beschreibung der Beschaffung:
“The European Central Bank (ECB) has developed a crisis management response structure and crisis management plans as part of its Business Continuity...”
Beschreibung der Beschaffung
The European Central Bank (ECB) has developed a crisis management response structure and crisis management plans as part of its Business Continuity Management programme. Business continuity and crisis management plans have been developed aiming at ensuring that the ECB is able to continue performing its most critical duties and mitigate negative reputation and financial impacts in case of severe incidents and potential operational crises. Within these plans, it is the responsibility of the Critical Incident Management Team (CIMT) to coordinate the appropriate response ex-post initial emergency response actions and to lead their implementation including the mobilisation of business continuity teams and business continuity resources. This includes communication to ECB staff, national central banks, national competent authorities, third parties, the public at large and/or other stakeholders. To perform this duty and manage communication throughout a crisis, the CIMT is assisted by an Incident Response Team (IRT) and a Crisis Communication Team (CCT). The role of the IRT is to prepare and maintain a situational picture together with recommendations for crisis responses to the CIMT and coordinate the implementation of decisions taken by the CIMT. A Critical Incident Management Support Team (CM-ST) that provides general support services in the context of the crisis management framework including advice and secretariat services to the CIMT and the IRT.
Further, the Security and Safety Division is represented in the CIMT as well as in the IRT and runs the Division’s internal incident management system, using an Incident Command System (ICS), for the provision of internal emergency response measures and the interaction with external rescue forces (e.g. police, fire brigade), as appropriate.
In order to enhance its crisis management capabilities, its business continuity readiness, and overall resilience, the ECB awarded a framework agreement valid for 4 years from the date of the contract signature with the possibility for two 1-year extensions.
The services include:
1. The design, organisation, performance, and assessment of a structured crisis management training and exercising programme for the ECB CIMT and IRT, their support teams and potential other stakeholders identified above. The programme will address gaps identified through past incidents and exercises and the use of a maturity model already developed and in use. The programme shall draw upon established best practice and standards.
2. The design, organisation, performance, and assessment of a structured incident response training programme for the Security and Safety Division, based on an existing, modified version of the internationally recognised Incident Command System (ICS) and with a focus on the five functional areas (incident command, operations, planning and intel, logistics, finance/administration) using pre-defined threat scenarios.
3. Ad-hoc consultancy and/or training/exercising engagements bringing operational experience, expertise and knowledge of good practice in crisis/incident management, business continuity management and organisational resilience to the ECB.
Mehr anzeigen Vergabekriterien
Qualitätskriterium (Bezeichnung): Quality of the technical offer
Qualitätskriterium (Gewichtung): 60
Preis (Gewichtung): 40
Informationen über Optionen
Optionen ✅
Beschreibung der Optionen:
“The ECB may extend the contract for two 1-year extension, for a maximum period of 24 months.”
Verfahren Informationen zur Rahmenvereinbarung
Die Beschaffung umfasst die Erstellung einer Rahmenvereinbarung
Administrative Informationen
Frühere Veröffentlichungen zu diesem Verfahren: 2022/S 136-387813
Auftragsvergabe
1️⃣
Titel: PRO-006487: Crisis Management Consultancy Services
Datum des Vertragsabschlusses: 2023-10-29 📅
Informationen über Ausschreibungen
Anzahl der eingegangenen Angebote: 6
Anzahl der eingegangenen Angebote von KMU: 2
Anzahl der eingegangenen Angebote von Bietern aus anderen EU-Mitgliedstaaten: 6
Anzahl der eingegangenen Angebote von Bietern aus Nicht-EU-Mitgliedstaaten: 0
Anzahl der auf elektronischem Wege eingegangenen Angebote: 6
Name und Anschrift des Auftragnehmers
Name: Guardian Security Risk Management Ltd
Nationale Registrierungsnummer: DK 35649085
Postort: Copenhagen
Land: Dänemark 🇩🇰
Region: Københavns omegn 🏙️
Der Auftragnehmer ist ein KMU ✅ Angaben zum Wert des Auftrags/der Partie (ohne MwSt.)
Gesamtwert des Auftrags/Loses: EUR 1 200 000 💰
“The procurement procedure has been conducted in accordance with Decision ECB/2016/2 of 9 February 2016 laying down the rules on procurement, OJ L 45,...”
The procurement procedure has been conducted in accordance with Decision ECB/2016/2 of 9 February 2016 laying down the rules on procurement, OJ L 45, 20.2.2016, p. 15 (as amended) available on the ECB website: (http://www.ecb.europa.eu/ecb/jobsproc/tenders/html/index.en.html).
The total value of the procurement and contract indicated in Section II.1.7) and Section(s) V.2.4) are an indicative non-binding spending estimate at the time of contract award.
The actual value of the contract may differ and will be determined by actual business needs.
Mehr anzeigen Körper überprüfen
Name: Procurement Review Body of the European Central Bank, c/o Legal Services Team
E-Mail: legalservices@ecb.europa.eu📧 Dienststelle, bei der Informationen über das Überprüfungsverfahren eingeholt werden können
Name: Central Procurement Office of the European Central Bank
Quelle: OJS 2023/S 227-714998 (2023-11-13)