Digital transformation has proven to be a lever for informal enterprises in particular to improve their employment and income situation. However, digital transformation in Ghana is currently exacerbating inequalities between informal micro-entrepreneurs and larger, tech-savvy businesses, for example in terms of access to markets, customers and credit. MSMEs often lack the basic skills to optimise, expand and secure their economic activities through digital applications, services and channels. Overall, businesses, especially informal MSMEs, are not benefiting sufficiently from the digital transformation in Ghana. Without digital inclusion policies, the population is threatened by reduced employment prospects, barriers to accessing the labour market, internal migration and general uncertainty in dealing with the ongoing digital transformation.
The project Digital Transformation for Sustainable Development in Ghana (01/2023 - 12/2025), implemented by GIZ on behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ), aims to improve the economic situation, especially of informal micro-enterprises, through digital transformation. The direct target groups of the module are peri-urban informal micro-entrepreneurs, especially women and young people. The intermediaries are representatives of innovative start-ups, students and employees of public authorities and private and public service providers. The project is based on three outputs:
(1) The project aims to strengthen public capacity and cooperation at national and regional level to promote digital entrepreneurship, with a focus on developing support measures such as operational and monitoring plans with partners. It builds on successful formats such as the Ghana Digital Innovation Week and promotes collaboration between digital ecosystem actors in the target regions to increase efficiency.
(2) Improving access to targeted digital solutions can make micro-enterprises more efficient. Relevant digital services and tools are already available on the market, but they are not tailored to the capacities and needs of the target groups. The project will support digital Solution Providers (SP) to develop products that meet the specific needs of informal MSMEs. It will also establish central contact and advice points for digital services, including the expansion of existing public structures or the creation of new agent networks.
(3) Coaching and mentoring in the use of digital solutions strengthens the digital business skills of informal micro-entrepreneurs. Trained mentors support micro-entrepreneurs in their day-to-day operations. In addition to a strong focus on women entrepreneurs, men are also involved in activities to raise awareness of gender equality issues and to engage them as agents of change.
Deadline
Die Frist für den Eingang der Angebote war 2023-04-25.
Die Ausschreibung wurde veröffentlicht am 2023-03-24.
Anbieter
Die folgenden Lieferanten werden in Vergabeentscheidungen oder anderen Beschaffungsunterlagen erwähnt:
Objekt Umfang der Beschaffung
Titel:
“81294019-User testing and support to the adaptation of digital solutions for informal micro-entrepreneurs
81294019”
Produkte/Dienstleistungen: Beratungsdienste📦
Kurze Beschreibung:
“Digital transformation has proven to be a lever for informal enterprises in particular to improve their employment and income situation. However, digital...”
Kurze Beschreibung
Digital transformation has proven to be a lever for informal enterprises in particular to improve their employment and income situation. However, digital transformation in Ghana is currently exacerbating inequalities between informal micro-entrepreneurs and larger, tech-savvy businesses, for example in terms of access to markets, customers and credit. MSMEs often lack the basic skills to optimise, expand and secure their economic activities through digital applications, services and channels. Overall, businesses, especially informal MSMEs, are not benefiting sufficiently from the digital transformation in Ghana. Without digital inclusion policies, the population is threatened by reduced employment prospects, barriers to accessing the labour market, internal migration and general uncertainty in dealing with the ongoing digital transformation.
The project Digital Transformation for Sustainable Development in Ghana (01/2023 - 12/2025), implemented by GIZ on behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ), aims to improve the economic situation, especially of informal micro-enterprises, through digital transformation. The direct target groups of the module are peri-urban informal micro-entrepreneurs, especially women and young people. The intermediaries are representatives of innovative start-ups, students and employees of public authorities and private and public service providers. The project is based on three outputs:
(1) The project aims to strengthen public capacity and cooperation at national and regional level to promote digital entrepreneurship, with a focus on developing support measures such as operational and monitoring plans with partners. It builds on successful formats such as the Ghana Digital Innovation Week and promotes collaboration between digital ecosystem actors in the target regions to increase efficiency.
(2) Improving access to targeted digital solutions can make micro-enterprises more efficient. Relevant digital services and tools are already available on the market, but they are not tailored to the capacities and needs of the target groups. The project will support digital Solution Providers (SP) to develop products that meet the specific needs of informal MSMEs. It will also establish central contact and advice points for digital services, including the expansion of existing public structures or the creation of new agent networks.
(3) Coaching and mentoring in the use of digital solutions strengthens the digital business skills of informal micro-entrepreneurs. Trained mentors support micro-entrepreneurs in their day-to-day operations. In addition to a strong focus on women entrepreneurs, men are also involved in activities to raise awareness of gender equality issues and to engage them as agents of change.
1️⃣
Ort der Leistung: gh 🏙️
Hauptstandort oder Erfüllungsort: 00000 Ghana
Beschreibung der Beschaffung:
“The contractor is responsible for achieving project output indicator 2.1, which requires the development of 12 digital services tailored to informal...”
Beschreibung der Beschaffung
The contractor is responsible for achieving project output indicator 2.1, which requires the development of 12 digital services tailored to informal micro-enterprises - 8 of which are inclusive (i.e. gender-sensitive, user-centred, accessible) - either new or adapted to the target group.
Digital services are business-related services that are fully or partially delivered through digital tools, such as door-to-door e-commerce sales models, financial transactions, etc. The objective of this contract is to enable the participating intermediaries to conduct user testing processes, to advise solution providers on the adaptation of their digital services, and to provide the basis for intermediaries to continue user testing processes independently after the end of the contract. The solutions tested and adapted under this contract will later (i.e. outside this tendered service contract) be integrated into the GIZ project to provide advisory services on digital entrepreneurship and coaching and mentoring, particularly for women-led micro-enterprises.
The contract includes four work packages, which are designed to be user-centred and demand-driven, with a particular focus on informal sector MSMEs in peri-urban areas. The digital development principles will inform the strategy and design of the work packages and the approach will reflect a gender transformative and inclusive design.
1. Onboard and train intermediaries
This first work package aims at recruiting and training local intermediaries and facilitators who, under the guidance and supervision of the contractor, will be responsible for mobilising testers (target group), conducting user tests, consultations and subsequent validation. The contractor will be expected to develop a set of selection criteria, recruit intermediaries or facilitators, provide training, and develop a communication and support plan. The aim of this package is to identify intermediaries who can support the implementation of the work packages and provide user-centred design services in the future.
2. Onboarding of Solution Providers (SP) and User Testing
The second work package includes the identification and engagement of digital solution providers (SP) and the development and implementation of user tests involving both SP and the target user group. The contractor is expected to engage and involve shortlisted SP from the private, public and non-profit sectors and to refine user test concepts tailored to their specific products. Under the guidance of the contractor and with the involvement of both the SP and the target group, the intermediaries will conduct user tests that will produce actionable recommendations and design proposals for the solution providers to independently adapt their existing solutions for the target group.
3. UX Consultation + Field testing
In the third work packages, the contractor is expected to establish a clear schedule and milestones to track the progress of the SP in implementing the recommendations from the user test reports. This will include regular check-ins and consultation or facilitation of sprints, progress reports and recommended deadlines for deliverables such as prototypes and business plans. In addition, the contractor will be expected to develop and lead the implementation of concepts for detailed field-testing processes and validation of adapted solutions with the target audience.
4. Monitoring, Evaluation and Recommendations
The purpose of this work package is to monitor and evaluate the implementation of the contract across all work packages. In addition, the work package aims to provide clear and operationalisable recommendations for further activities and to develop an open source guide for intermediaries and SP to institutionalise and self-sustain the user tests after the current support.
The assignment will be conducted between October 2023 and March 2025.
Mehr anzeigen Vergabekriterien
Der Preis ist nicht das einzige Zuschlagskriterium, und alle Kriterien werden nur in den Auftragsunterlagen genannt
Laufzeit des Vertrags, der Rahmenvereinbarung oder des dynamischen Beschaffungssystems
Der nachstehende Zeitrahmen ist in Monaten ausgedrückt.
Beschreibung
Dauer: 18
Laufzeit des Vertrags, der Rahmenvereinbarung oder des dynamischen Beschaffungssystems
Dieser Vertrag ist verlängerbar ✅ Beschreibung
Beschreibung der Verlängerungen:
“GIZ may optionally commission contract amendments and/or increases based on the criteria in the tender documents to the successful bidder of this tender....”
Beschreibung der Verlängerungen
GIZ may optionally commission contract amendments and/or increases based on the criteria in the tender documents to the successful bidder of this tender. For details, please see the terms of reference.
Mehr anzeigen Informationen über die Begrenzung der Zahl der einzuladenden Bewerber
Vorgesehene Mindestanzahl: 3
Maximale Anzahl: 5
Objektive Kriterien für die Auswahl der begrenzten Anzahl von Bewerbern:
“If more than five candidates/associations are considered suitable, only the five candidates/associations ranked in the top five according to the following...”
Objektive Kriterien für die Auswahl der begrenzten Anzahl von Bewerbern
If more than five candidates/associations are considered suitable, only the five candidates/associations ranked in the top five according to the following selection criteria will be invited to submit a tender. The other candidates/associations will not be invited to submit a tender. This selection will be made under all eligible participants based on the following criteria:
I. Technical experience:
1. User Experience and User Interface Design (UX/UI) (weighting 15%)
2. User Research (weighting 10%)
3. Facilitation (weighting 10%)
4. Capacity Building and Training (weighting 15%)
5. Inlclusion (Fostering equal opportunities and access for marginalized Groups such as peri-urban informal micro-entrepreneurs, especially women and young people) (weighting 15%)
II. Regional experience:
Regional experience in Ghana (weighting 20%)
III. Experience of development projects (ODA-financed)
Experience of development projects (at least 50% ODA-financed) (weighting 15%)
Mehr anzeigen Informationen über Optionen
Optionen ✅
Beschreibung der Optionen:
“GIZ may optionally commission contract amendments and/or increases based on the
criteria in the tender documents to the successful bidder of this tender....”
Beschreibung der Optionen
GIZ may optionally commission contract amendments and/or increases based on the
criteria in the tender documents to the successful bidder of this tender. For details, please
see the terms of reference.
Rechtliche, wirtschaftliche, finanzielle und technische Informationen Bedingungen für die Teilnahme
Liste und kurze Beschreibung der Bedingungen:
“1) Name and address of the company, legal form, registered office (country), owners and controlling parties, commercial register number/dirstrict court,...”
Liste und kurze Beschreibung der Bedingungen
1) Name and address of the company, legal form, registered office (country), owners and controlling parties, commercial register number/dirstrict court, bank account, tax number, VAT identification number, brief company profile and contact in event of queries.
2) Extract from the commercial register or equivalent evidence/proof (not older than six months).
3) Self-declaration that no grounds for exclusion in Section 123, 124 of the German Act Against Restraints of Competition (GWB), section 22 of the German Supply Chain Due Diligence Act (LkSG) and EU-Russian sanctions apply.
4) If a candidate/tenderer wishes to use the capacities of another company for the execution of the contract or to prove his/her eligibility, she/he must prove by submitting a declaration of commitment that the corresponding capacities are available to him/her for the execution of the contract and a declaration of commitment and a declaration that no grounds for exclusion pursuant to Section 123 GWB and/or Section 124 GWB apply to them must be submitted (in the case to prove the elegibility, this declaration must be submitted already with the request to participate).
5) In the case of participation as a bidding consortium: tenderers must appoint a leading member and authorise this member to represent the group and to receive payments with discharging effect also for the other members. A corresponding agreement, signed by all members, must be attached to the application for participation. For this purpose, the form provided by GIZ must be used.
Mehr anzeigen Wirtschaftliche und finanzielle Leistungsfähigkeit
Liste und kurze Beschreibung der Auswahlkriterien:
“1) Declaration on the average annual turnover for the last 3 financial years (last-but-4 financial year can be included in case of invitation to tender held...”
Liste und kurze Beschreibung der Auswahlkriterien
1) Declaration on the average annual turnover for the last 3 financial years (last-but-4 financial year can be included in case of invitation to tender held within 6 months of end of last financial year).
2) Declaration on the average number of employees and managers for the past three calendar years
“1) Average annual turnover for the last 3 financial years: at least 400,000 EUR.
2) Average number of employees and managers for the past three calendar...”
1) Average annual turnover for the last 3 financial years: at least 400,000 EUR.
2) Average number of employees and managers for the past three calendar years: at least 5 persons.
Mehr anzeigen Technische und berufliche Fähigkeiten
Liste und kurze Beschreibung der Auswahlkriterien:
“It is necessary to provide minimum 2 reference projects in the technical field "user centric design in digital product development" and at least 2 reference...”
Liste und kurze Beschreibung der Auswahlkriterien
It is necessary to provide minimum 2 reference projects in the technical field "user centric design in digital product development" and at least 2 reference project must be in the West African Region, each of them in the last three years with a minimum commission value of at least 200,000 EUR
Mehr anzeigen Bedingungen für die Teilnahme
Bedingungen für die Teilnahme (technische und berufliche Fähigkeiten):
“The minimum requirements forsee at least 2 reference projects in the technical field "user centric design in digital product development" and at least 2...”
Bedingungen für die Teilnahme (technische und berufliche Fähigkeiten)
The minimum requirements forsee at least 2 reference projects in the technical field "user centric design in digital product development" and at least 2 reference project must be in the West African Region, each of them in the last three years with a minimum commission value of at least EUR 200,000 EUR (two hundred thousand Euro).
Mehr anzeigen Informationen über das für die Ausführung des Auftrags zuständige Personal
Verpflichtung zur Angabe der Namen und beruflichen Qualifikationen der mit der Ausführung des Auftrags betrauten Mitarbeiter
Verfahren Art des Verfahrens
Wettbewerbliches Verfahren mit Verhandlung
Informationen über die Reduzierung der Anzahl von Lösungen oder Angeboten während der Verhandlungen oder des Dialogs
Rückgriff auf ein gestaffeltes Verfahren, um die Zahl der zu erörternden Lösungen oder zu verhandelnden Angebote schrittweise zu verringern
Informationen zur Verhandlung
Der Auftraggeber behält sich das Recht vor, den Auftrag auf der Grundlage der ersten Angebote zu vergeben, ohne Verhandlungen zu führen
Administrative Informationen
Frist für den Eingang von Angeboten oder Teilnahmeanträgen: 2023-04-25
12:00 📅
Voraussichtliches Datum der Versendung der Aufforderungen zur Angebotsabgabe oder zur Teilnahme an die ausgewählten Bewerber: 2023-05-12 📅
Sprachen, in denen Angebote oder Teilnahmeanträge eingereicht werden können: Englisch 🗣️
Ergänzende Informationen Informationen über elektronische Arbeitsabläufe
Die elektronische Bestellung wird verwendet
Zusätzliche Informationen
“All communication takes place in English via communication tool in the project area of the procurement portal.
Bekanntmachungs-ID: CXTRYY6Y7SR” Körper überprüfen
Name: Die Vergabekammern des Bundes
Postanschrift: Villemombler Straße 76
Postort: Bonn
Postleitzahl: 53123
Land: Deutschland 🇩🇪
Telefon: +49 2289499-0📞
E-Mail: vk@bundeskartellamt.bund.de📧
Fax: +49 2289499-163 📠
URL: https://www.bundeskartellamt.de🌏 Verfahren zur Überprüfung
Genaue Informationen über Fristen für Überprüfungsverfahren:
“According to Article 160, Section 3 of the German Act Against Restraint of Competition (GWB), application for review is not permissible insofar as
1. the...”
Genaue Informationen über Fristen für Überprüfungsverfahren
According to Article 160, Section 3 of the German Act Against Restraint of Competition (GWB), application for review is not permissible insofar as
1. the applicant has identified the claimed infringement of the procurement rules before submitting the application for review and has not submitted a complaint to the contracting authority within a period of 10 calendar days; the expiry of the period pursuant to Article 134, Section 2 remains unaffected,
2. complaints of infringements of procurement rules that are evident in the tender notice are not submitted to the contracting authority at the latest by the expiry of the deadline for the application or by the deadline for the submission of bids, specified in the tender notice.
3. complaints of infringements of procurement rules that first become evident in the tender documents are not submitted to the contracting authority at the latest by the expiry of the deadline for application or by the deadline for the submission of bids,
4. more than 15 calendar days have expired since receipt of notification from the contracting authority that it is unwilling to redress the complaint.
Sentence 1 does not apply in the case of an application to determine the invalidity of the contract in accordance with Article 135, Section 1 (2). Article 134, Section 1, Sentence 2 remains unaffected.
Mehr anzeigen
Quelle: OJS 2023/S 063-186339 (2023-03-24)
Ergänzende Angaben (2023-03-30)
Ergänzende Informationen Referenz der ursprünglichen Mitteilung
Nummer der Bekanntmachung im Amtsblatt S: 2023/S 063-186339
Änderungen Zu berichtigender Text in der ursprünglichen Bekanntmachung
Nummer des Abschnitts: IV.2.2
Alter Wert
Datum: 2023-04-25 📅
Zeit: 12:00
Neuer Wert
Datum: 2023-05-02 📅
Zeit: 12:00
Zu berichtigender Text in der ursprünglichen Bekanntmachung
Nummer des Abschnitts: IV.2.3
Alter Wert
Datum: 2023-05-12 📅
Neuer Wert
Datum: 2023-05-19 📅
Quelle: OJS 2023/S 067-199390 (2023-03-30)
Bekanntmachung über vergebene Aufträge (2023-09-12) Objekt Umfang der Beschaffung
Gesamtwert der Beschaffung (ohne MwSt.): EUR 1 💰
Vergabekriterien
Qualitätskriterium (Bezeichnung): Standad Criteria
Qualitätskriterium (Gewichtung): 70
Preis (Gewichtung): 30.00
Verfahren Administrative Informationen
Frühere Veröffentlichungen zu diesem Verfahren: 2023/S 063-186339
Auftragsvergabe
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Titel: Auftragsvergabe GFA Consulting Group GmbH
Datum des Vertragsabschlusses: 2023-09-12 📅
Informationen über Ausschreibungen
Anzahl der eingegangenen Angebote: 5
Anzahl der eingegangenen Angebote von KMU: 3
Anzahl der eingegangenen Angebote von Bietern aus anderen EU-Mitgliedstaaten: 0
Anzahl der eingegangenen Angebote von Bietern aus Nicht-EU-Mitgliedstaaten: 2
Anzahl der auf elektronischem Wege eingegangenen Angebote: 5
Name und Anschrift des Auftragnehmers
Name: GFA Consulting Group GmbH
Postanschrift: Eulenkrugstraße 82
Postort: Hamburg
Postleitzahl: 22359
Land: Deutschland 🇩🇪
E-Mail: info@gfa-group.de📧
Region: Deutschland🏙️
Der Auftragnehmer ist ein KMU ✅ Angaben zum Wert des Auftrags/der Partie (ohne MwSt.)
Geschätzter Gesamtwert des Auftrags/Loses: EUR 1 💰
Gesamtwert des Auftrags/Loses: EUR 1 💰