Provision of consultancy work supporting the upgrading of the ECB's procure-to-pay processes in SAP

European Central Bank

The ECB has embarked on the review of its procure-to-pay process in SAP and is closing the project initiation phase. In this respect, a proposal has already been produced outlining the high-level 'to-be' business process map, the future SAP-based IT landscape, a proposed organisational model and the high-level change management steps involved in the transition from the current situation to the future one. Further information will be provided subject to the submission of the duly signed confidentiality agreement in annex to the invitation to tender (see Internet address: http://www.ecb.europa.eu/ecb/jobsproc/archive/html/tenderdoc_sapconsult.en.html). Upon receipt of the duly signed confidentiality agreement tenderers will then receive a user name and password to a dedicated site.
The ECB is now looking for a provider of consultancy services to support the preparation phase of the procure-to-pay project. In particular, the successful company shall build upon existing draft business scenarios to further detail the required system functionality. It is also expected that the successful company develops the architecture and technical design of the to-be system taking as a basis point the as-is SAP implementation at ECB together with the identification of changes to the existing technical capacity and operational procedures. Furthermore, it is expected that the successful company will further plan and detail the relevant change management activities which will be required during the project preparation phase and the project implementation phase. The successful company shall support those change management activities which should already start in the project preparation phase. As part of the work to be conducted the successful company will provide the following deliverables:
I. Specification of functional requirements covering SAP-based needs and functionality supported by complementary tools (see ITT):
(i) description of system functionality taking into consideration SAP-specific best practices, whenever applicable;
(ii) test case scenarios supporting the later verification of the successful configuration of the system.
The approach used to produce the above deliverables should follow generally accepted standards and shall allow the traceability to-be business scenario <-> functional requirement <-> test scenario. The proposals should suggest the format of these deliverables taking into consideration that ECB uses IBM DOORS as a requirements management tool and that it envisages deploying SAP Solution Manager. The possibility of migrating the deliverables produced by the successful company to SAP Solution Manager would be welcomed.
II. Non-functional requirements:
(i) system architecture and detailed technical design covering the as-is and to-be system (a template system architecture document will be available for download following the submission of the duly signed confidentiality agreement — see invitation to tender);
(ii) detailed technical specification from the as-is and the to-be system;
(iii) detailed increase capacity plan for the to-be system (a template system capacity plan and capacity worksheet will be available for download following the submission of the duly signed confidentiality agreement);
(iv) detailed analysis of the new operational procedures and amendments to the existing operational procedures required by the to-be system.
III. Change management activities, organised according to the following work streams:
(i) development of training material taking into account the envisaged solution for the different user roles. The training material should be tested with the preparation phase project team (15–20 members) and amended in accordance with the feedback received;
(ii) support the revision of the current rules and procedures and development of manual of procedures encompassing the procurement, purchasing and inventory management activities;
(iii) data migration needs, including an identification of the as-is systems containing data to be migrated, the definition of the data sets to be migrated and the data migration technique to be adopted;
(iv) detailed roadmap for the transition from the current environment to the future business processes (including communication and training plan) as well as a detailed roadmap for the technical transition (including data migration). These roadmaps should define the necessary activities to be undertaken as part of each work stream together with the respective dependencies and expected durations.
It is expected that the successful company shall conduct workshops with the ECB project team and other stakeholders with a view of collecting the necessary information.

Die Frist für den Eingang der Angebote war 2011-09-16. Die Ausschreibung wurde veröffentlicht am 2011-08-02.

• • European Central Bank

• • Dienstleistungen in Verbindung mit Software › Software-Konfiguration
• • Entwicklung von Software für Geschäftstransaktionen und persönliche Arbeitsabläufe › Entwicklung von Lagerverwaltungssoftware
• • Entwicklung von Software für Geschäftstransaktionen und persönliche Arbeitsabläufe › Entwicklung von Software für das Beschaffungswesen
• • Systemberatung und technische Beratung › Beratung im Bereich Unternehmensanalyse

• • Darmstadt › Frankfurt am Main, Kreisfreie Stadt